Mia Wendy

Professionally greet and receive patients upon arrival. Validate and verify patients' medical insurance plans. Handle incoming phone calls and direct them appropriately.

ER ROOM REGISTRATION at Community Resource Center (2023-08 – 2024-07)

• Professionally greet and receive patients upon arrival.
• Validate and verify patients' medical insurance plans.
• Handle incoming phone calls and direct them appropriately.
• Manage patient registration, appointment scheduling, insurance verification, and demographic data entry.

SOCIAL SERVICES ASSISTANT at Wellpath, INC (2023-01 – 2023-06)

• Managed calendars, scheduled appointments, and arranged meetings and conferences
• Handled confidential documents and maintained their proper organization
• Coordinated travel arrangements and accommodations for discharging patients
• Supported 50+ psychiatric patients and families in understanding and adapting to the locked facility rehabilitation.
• Gathered information from records, past mental and physical health records, history for admission
• Enhanced patient increase in discharges by preparing patients for board and care interviews.
• Coordinated patient care from pre-admission to post-discharge follow-up.

PSYCHOSOCIAL REHABALITAION SPECALIST at Wellpath, INC (2022-06 – 2023-01)

• Supported nursing with admission and discharges
• Assesses self - pay patients for presumptive eligibility and when appropriate, initiated the process
• Ensures all required documents are scanned into the appropriate system (s)
• Identifies all appropriate printed material hand - outs for the patient and provides them to the patient / guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)

B.S of Public Health in Public Health – University (2018 – 2022)