Miara Harkin

Provided consistent, welcoming customer service by following established greeting and service scripts while adapting to each customer's individual needs. Assist customers through a wide variety of situations, using product knowledge and problem solving to answer questions and provide customers with their perfect fit. Managing multiple groups of customers in a fast paced retail environment.

Retail Fit Expert - Road Runner Sports - Naperville, IL

(2026-02)

• Provided consistent, welcoming customer service by following established greeting and service scripts while adapting to each customer's individual needs.
• Assist customers through a wide variety of situations, using product knowledge and problem solving to answer questions and provide customers with their perfect fit.
• Managing multiple groups of customers in a fast paced retail environment.

Volunteer - Naperville Area Humane Society - Naperville, IL

• Socialize with cats and dogs.
• Maintained clean and sanitary living environments for animals by regularly cleaning cages, enclosures, and play areas
• Monitored animal behavior and reported any changes or concerns to supervisors or veterinary staff

Kitchen Staff/Cashier - Bowlero - Bolingbrook, IL

(2024-09 - 2025-02)

• Maintained cleanliness and sanitation of work areas, equipment, and utensils to ensure compliance with food safety regulations
• Managed inventory levels by monitoring stock levels, rotating products, and notifying management of any shortages or discrepancies
• Collaborated with team members to ensure smooth operation during peak hours
• Followed proper food handling procedures to minimize waste and maintain freshness
• Operated kitchen equipment such as grills, fryers, ovens, etc. in a safe manner
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

Kitchen Staff/Cashier - IKEA - Naperville, IL

(2023-06 - 2024-01)

• Maintained cleanliness and sanitation of work areas, equipment, and utensils to ensure compliance with food safety regulations
• Managed inventory levels by monitoring stock levels, rotating products, and notifying management of any shortages or discrepancies
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues

Food Service Worker - Aramark - Naperville, IL

(2022-10 - 2023-05)

Handled hot foods and items

• Prepared and served food and beverages to customers in a timely and efficient manner
• Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
• Followed proper food handling procedures to ensure safety and quality of products
• Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed

Cosmetology - Trade school - Mario tricoci (2023-08 - 2024-05)

High school diploma - Naperville Central High School