Michael Dixon

Dynamic Pre-Litigation & Settlement Operations Leader with 10+ years mastering high-volume, attorney-represented personal injury claims. Excel at rapidly analyzing complex settlement demands, uncovering leverage and exposures, eliminating roadblocks, and driving fast, high-value resolutions that boost injured clients’ recoveries while slashing delays and litigation risk. I build and coach elite teams to deliver precision and empathy at scale; design intelligent workflows, firm-tracking tools, and process upgrades that accelerate throughput, strengthen demand negotiations, speed settlements, and maintain top-tier quality

Specialized Attorney Claims Manager 

GEICO | 02/2021 – Present

Lead high-performing team responsible for managing complex, high-volume attorney-represented bodily injury claims from top plaintiff personal injury firms.

• Direct daily pre-litigation strategy, execution, and file resolution across large caseloads in heavily represented venues
• Spearheaded high-impact Settlement Conferences with major plaintiff firms — personally managed logistics, negotiation, and follow-up → achieved substantial file closures across multiple teams 
• Built attorney intelligence database tracking firm tendencies, key contacts, demand patterns and negotiation levers → dramatically improved team preparation and settlement outcomes
• Lead early identification & rapid resolution of multi-claimant, low-limit exposure issues → significantly reduced downstream litigation risk and accelerated resolution timeline
• Managed high-stakes conditional settlements with plaintiff attorneys and lien resolution parties, delivering fast, accurate fulfillment of all settlement conditions to secure timely client recoveries

• Bachelor of Science in Business Administration – California State University San Marcos