Michael Hughes

Graduated from California State University, Fullerton with a Bachelor's Degree in Criminal Justice. Possesses several years of experience working loss prevention roles for retail companies and businesses while providing outstanding customer service in those roles. Continuously maintains cooperative and effective working relationships with co workers, customers, and members of the public. Seeking an opportunity to employ my excellent analytical, problem solving and communication skills.

Asset Protection Specialist - Nordstrom

(2025-10 - 2025-07)

• Identified external and internal theft via floor observation and CCTV surveillance
• Apprehended external shoplifters after identifying all elements of shoplifting
• Coached associates on various forms of fraud activity and common schemes
• Conducted several types of audits and assessments to identify vulnerabilities in security systems, operational procedures, and inventory management
• Responded to customer incidents throughout the store to render aid and complete all reporting necessary

Senior Security Specialist - FedEx

(2021-06 - 2025-08)

• Investigated all missing and pilfered packages by utilizing various computer programs to positively locate customer property
• Trained all employees on Workplace Violence Prevention techniques and reporting processes
• Conducted regulatory assessments and security evaluations at multiple company locations on a quarterly basis to improve security functions
• Partnered with Law Enforcement on a frequent basis to assist with fraud, theft, and other criminal investigations involving customer property and assets
• Investigated Workplace Violence incidents in a timely and professional manner
• Provided Executive Protection on frequent basis

Detention Services Officer - Los Angeles Probation Department

(2019-11 - 2021-05)

• Maintained the safety and security of youths being detained and awaiting trial in juvenile hall
• Conducted safety hall checks, various youth programs, assessments of the youths needs and terminates any major/possible disturbances
• Created special and physical incident reports that occurred within the facility
• Prevented aggressive behaviors to ensure the safety of coworkers and youths on a daily basis

Park Ranger - Downey Police Department

(2017-10 - 2019-10)

• Actively patrolled all public parks and crime hot spots to protect all citizens and city property
• Interviewed victims of various crimes and completed thorough reports to enter into several crime computer databases
• Assisted in maintaining records of past crimes and incidents that occurred within the city in a neat and easily accessible manner
• Assisted police officers in the field by transporting property/evidence back to the station to complete proper booking

Store Protection Specialist - Ross

(2013-09 - 2016-11)

• Deterred external and internal theft by greeting all customers at the front entrance and through random patrols throughout the store
• Coached employees on shrink patterns and current theft trends
• Worked with local law enforcement to provide video footage of shoplifters for criminal cases

Bachelor of Arts - Criminal Justice - California State University, Fullerton