Relationship Banker - JPMorgan Chase - Malibu & Agoura Hills, CA
(2025-02)
- Perform customer due diligence and KYC documentation review for new and existing accounts, verifying client identification and beneficial ownership information against BSA/AML requirements and internal onboarding standards.
- Conduct OFAC and sanctions screening on client profiles; investigate and document discrepancies, resolve exceptions per established procedures, and escalate higher-risk or complex findings to AML and fraud specialists.
- Monitor account activity for suspicious patterns and complete required escalations, maintaining strict confidentiality of sensitive client and financial information under regulated banking standards.
- Manage a book of business of 400+ client relationships; review account information for completeness and resolve discrepancies.
- Serve as Manager on Duty across multiple branch locations, approving transaction overrides within delegated authority and applying internal policy to non-standard and higher-risk requests.
- Coordinate cross-functionally with home lending, business banking, and investment specialists, routing inquiries to the appropriate party and following through to resolution.
- Ranked #1 in branch for credit card production and digital product enrollments.
Associate Banker - JPMorgan Chase - Agoura Hills, CA
(2023-07 - 2025-02)
- Processed and verified high volumes of daily transactions, applying identity verification and documentation requirements for every request.
- Reviewed customer-provided documentation for accuracy and completeness prior to account openings, wire transfers, and daily transactions, flagging discrepancies for bankers and management review.
- Managed cash flow, balancing, and general maintenance for multiple ATMs within the branch.
- Ranked #1 in the CA Division for digital product enrollments.
Team Member - Target - Westlake Village, CA
(2014-07 - 2023-07)
- Led a team of 15+ as Guest Service Supervisor: managed scheduling across shifts, trained new staff, and applied established processes consistently while maintaining accuracy standards.
Business Development & Partnerships, Self-Employed - Super Regular Pictures
(2022-10)
- Manage brand partnership engagements end-to-end (BMW, Manscaped, F3 Energy): collect and organize partner documentation, set deadlines, track deliverables, and maintain accountability across multiple projects.
- Review sponsored content, marketing materials, and customer-facing disclosures against contract terms.
- Prepare partner-facing materials and background documentation for external meetings; track outreach, agreements, and deliverable status.
