
Michael Monroe
Sales Manager/Director of Sales
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About
A results-oriented sales executive with 20 years of sales and leadership experience. Consistently sets and meets demanding goals and objectives in a competitive market. A resourceful leader with a demonstrated ability to develop and implement sales processes, build and manage strong sales teams, and consistently meet and exceed corporate quota requirements.
Experience
PROFESSIONAL EXPERIENCE
ARAMARK/VESTIS UNIFORM SERVICES, Decatur and Memphis, September 2015 – April 2026
Sales Manager/Director of Sales
9/2015 – 4/2026
- Asked by senior management to take over this location due to the success of the Birmingham location
- Was able to take this location to #15 in the country, up from #88 out of 110 locations
- Recruited and managed a six-state region with a headcount of 12 remote New Business Development Account Executives and a Regional Account Executive
- Finished #1 three times, in the top 10 four times, top 5 six times out of 110 sales managers
- Finished FY’25 at 101% of plan
- Held sales professionals accountable for specific activity metrics and achieving their quarterly goals
- Consulted with three market centers to oversee the measuring and installation of all new accounts
- Motivated both the sales and service teams to build productive relationships
- Ensured the team stayed highly motivated through market changes, Covid and staff reductions
- Managed and led highly motivated sales professionals with 2 promoted to Sales Manager and 2 promoted to Regional Account Executives
- Remained consistent in a 2% or less employee turnover compared to the company 40% plus turnover
- Consulted with Regional Vice President and service leaders to make profitable decisions on new business
- Recipient of numerous awards from President/Regional Vice President and Director of Sales
ARAMARK UNIFORM SERVICES, Birmingham, AL, September 2004 – September 2015
Sales Manager – 6/2011 – 9/2015
- Promoted to Sales Manager and took the team to #12 in the country up from #85 out of 110 locations
- Recruited, managed, and coached a remote team of 15 Outside New Business Development Account Executives
- Recognized as being in the top 10 out of 110 Sales Managers for employee retention
- Remained consistent in a 2% or less employee turnover compared to the company 40% plus turnover
- Worked with the sales and service teams to build productive relationships
- Consulted with three market centers to oversee the measuring and installation of all new accounts
- Trained team in strategic utilization of CRM systems, Salesforce and Microsoft Dynamics, for territory management and growth.
- Held sales professionals accountable for specific activity metrics and achieving their quarterly goals
- Managed and led highly motivated sales professionals with 1 promoted to Sales Manager and 1 promoted to Regional Account Executives
Account Executive – 1/2005 – 6/2011
- Executed a sales plan in a two-state area by extensive cold calling for new business, gathering information about customer needs, and presenting Aramark’s solutions through a consultative sales approach
- Achieved #2 out of 600+, Account Executive of the year award in FY’10 with $14,263 rental installs
- #1 Regional Account Executive of the year in FY’08
- #1 out of 600+ as Account Executive of the quarter award company-wide in FY’10 Q1 and FY’08 Q2
- Led the company in activity metrics with 200 dials, 16 first-time visits, and 5 proposals every week consistently
- Earned 7 Quota Buster Awards by achieving 110% of plan, 26 out of 28 quarters
- Regional contest qualifier 4 out of 7 years and one superstar’s qualifier
- Received the regional account executive of the quarter award six times
- Member of the Monthly $5000 club 1X and the $3000 club 2X, by exceeding $1,300.00 monthly quota
Sales Representative – 9/2004 – 1/2005
- Started in September and promoted in December
- Achieved $110 Average Weekly Revenue in the first quarter while still in training
Education
EDUCATION
MBA Marketing degree
Baker College, Flint MI, GPA 3.65
BS Business Administration degree
Mississippi State University, Starkville, MS, GPA 3.2