Focused on Education
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I am a sincere and dedicated worker with extensive experience in customer service, food, and entertainment industries. I am technologically savvy and informed, enjoy learning new ideas and practices, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am always seeking new challenges where I can develop and excel while giving my best to an employer.
My experience extends to overseeing a staff in a retail or customer service environment, being the lead in a journalistic environment, and ensuring good support and service to my team and customers. I value working together with others and cultivating an environment where everyone can grow together. I love to mentor my colleagues and help them reach their highest potential in whatever we strive for.
I am also bilingual - English and Spanish.
Broward College – Academic Success Center Davie, FL Feb 2020 – Feb 2024
Coordinator, Academic Support
▪ Responsible for planning, organizing, and developing curriculum support initiatives in designated subject areas and provide support for department and college initiatives. Supervising tutoring staff and scheduling.
VIPKid, Worked remotely (independent contractor) March 2020 - October 2020 Teacher
▪ Teaching ESL to students in China over the internet, via chat and webcam.
Lindamood-Bell Learning Processes, Weston, FL May 2018 - February 2020
Mentor
▪ Training, coaching, and mentoring new tutors in the office. Teaching students how to read, write, and do mathematics with LMB’s specific teaching programs.
soniCLE, Cleveland, OH Oct 2016 - July 2017
Editor In Chief
▪ Head writer and editor, gathering content and covering musical event, doing interviews, recording photo and video, online site management, layout and design
The Gordon Square, Cleveland, OH May 2016 - July 2017
Editor
▪ Writing and gathering content, doing layout, editing articles for online and print publication.
Cleveland Cinemas, Cleveland, OH Jan 2015 - July 2017
Supervisor
▪ Supervising theater staff and overseeing day-to-day running of the cinema. Counting registers, customer service, cleaning up theaters, restocking, restrooms, lobby, and selling tickets, concessions, and alcohol.
Teavana, Aventura, FL Jan 2012 - October 2014
Visual Team Lead
▪ Opening and closing the store, managing team - including coaching and training to meet sales goals, visual merchandising, and handling operations. Sales, stocking, customer service. Selling tea and related merchandise to guests.
FIU Hubert Library, North Miami Beach, FL Mar 2011 - Aug 2011
Circulation Desk
▪ Checking out books, laptops, etc to students, computer/tech maintenance and trouble-shooting. Sending and receiving rentals.
Borders, Winter Park, FL Oct 2007 - April 2010
Bookseller
▪ Working the register and helping customers find items in the store and over the phone.
Cleveland State University, Cleveland, OH Aug 2015 – July 2017
Took 4 AP courses and was on the newspaper staff, won awards for editorial and fiction writing.
