Michael Qasguargis

Results-driven hospitality executive with 15+ years of experience leading multi-unit operations, upscale / casual restaurants, breweries, and nightlife venues. Proven success in driving operational efficiency, increasing profitability, and enhancing guest satisfaction. Strong expertise in P&L management, cost control, beverage program development, and large-scale event execution. Recognized for calm, decisive leadership and entrepreneurial vision as a former business owner.

General Manager (Multi-Unit) at Finback Brewery (2025-07 – Present)

• Manage three Finback taprooms, overseeing daily operations, logistics, and guest experience across all locations.
• Lead a team of 40 employees with three direct-report managers, ensuring smooth service, training, and accountability.
• Oversee all events and taproom activations, coordinating production, staffing, and execution to maximize revenue and efficiency.
• Work directly with ownership to streamline systems, improve operational standards, and support Finback's multi-location expansion strategy.

General Manager (Multi-Unit) at Clinton Hall (2021-09 – 2025-06)

• Oversaw operations across multiple locations, managing 75+ employees.
• Reduced labor costs by 15% while improving guest satisfaction scores by 20%.
• Streamlined inventory processes to reduce waste and strengthen cost control.
• Executed large-scale private events for 150+ guests.

Director of Operations at Runaway Rooftop (2020-03 – 2021-09)

• Boosted revenue 40% during pandemic recovery through innovative guest experiences.
• Directed 40+ staff and built SOPs that improved efficiency and morale.
• Reduced inventory waste by 20% with new vendor partnerships and controls.

Task Force Manager at In Good Company (2018 – 2020)

• Supported operations across 5 venues, raising profitability by 18%.
• Mentored and trained staff on service standards and performance benchmarks.
• Implemented crisis management protocols during peak events.

General Manager at Sea Wolf (2017 – 2018)

• Directed FOH/BOH operations, improving efficiency and cutting labor costs by 10%.
• Strengthened guest loyalty through account management and tailored experiences.

General Manager at Kilo Bravo (2015 – 2017)

• Increased weekday sales by 30% with local programming and promotions.
• Built bar programs that boosted performance cocktail sales and improved beverage COGS.

Bartender/Manager at Various NYC and Brooklyn Venues (2008 – 2015)

High School Diploma – Birmingham Groves