Operations Manager & Master Captain
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With 13 years of experience in the Scuba Diving industry, I possess a well rounded skill set from customer service, Inventory management, Staff management, and leadership.
With 13 years of experience in the diving industry, I have mastered all aspects of curating a personalized customer experience, with safety and customer service at its core. I have managed staffing, rentals, retail, and customer relations in my role as an Operations manager for the last 5 years. I pride myself on creating meaningful relationships with customers, mentoring staff to provide unparalleled service, and implementing policy and procedures to maximize efficiency and safety.
PADI MSDT with 350 certifications
