Michael Smith

I’m Michael Smith a father of six. I have a full time job but I’m looking to get on the road to make a little more money b/c me, my wife and children are trying desperately to move.

Providing wonderful customer service. Processing phone orders, processing internet orders, explaining client products, and handling customer complaints. MicrosoftWord , Microsoft Excel, and Microsoft PowerPoint.

April 2020- November 2021 RSS road cre Gainesville Florida november 2021- now Pak source

November 2018 - May 2019

Iqor/ T-Mobile - Customer Service Rep

Responsibilities: Answer incoming calls and handle any services needed whether it was a problem with their bill or a technical issue.

February 2017 - October 2018

Responsibilities: My job was to clean the inside of diesel tanks which mean I was dealing with different sorts of chemicals. All I really had to do was prep the tanks and the machine did the rest and sometimes I had to climb inside to clean what the machine could not.

January 2017- March 2017

Responsibilities: As a mail sorter my job was to separate low tax payments and higher tax payments. Very fast paced.

May 2016- November 2016

Circle K, Charlotte NC - Cashier

Responsibilities: As a cashier my job was to greet customers and help them in the best way that I could I also made sure that coolers and shelves where stocked and the store was cleaned at all times May 2015- January 2016

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Conduent/Sprint, Charlotte NC

● Assisting customers with their phone bill, making payments, setting up payment arrangements, auditing the account, and troubleshooting their cellular device or tablet.

Dec. 2014-March 2015

Kangaroo Cashier , Charlotte, NC

● Training new employees, managing mini shifts, cashier,inventory.and making sure store and cooler was stocked and organized.

Education

Scotland High, Laurinburg NC - Diploma