Michael White

Fortune 100 Corporations - Tackle complex business challenges within fast-paced, high-pressure environments using timely foresight, keen judgment, innovative ideas, steadfast dedication, and impeccable integrity. Align company internally, externally, and in the field with prolific vision. Specialize in organizational structuring, program development, store openings, seamless integration and phenomenal growth.

Collaborate with the executive management to define and articulate a long-term vision and develop strategies to achieve determined goals. Balance the business dynamics of all initiatives to build a sustainable, thriving, profitable enterprise. Direct all phases of operations and govern directly with support personnel.

Synchronize efforts with all other key executives. Coordinate with management in developing/executing annual budgets that support all departmental plans in conjunction with each other. Deliver creative new business models backed with solid financial insight and senior level management expertise.

Generate powerful energy motivating personnel to set higher goals and achieve greater success. Develop and implement marketing programs to increase patronage, product branding, and overall profitability. Oversee the recruiting, training and development of staff and management employees.

Maximize asset protection while minimizing risks from injury or inventory loss, damage, theft. Drove revenue and cut costs where possible substantially for every company.

General Manager - ANY HOUR/BLACK DIAMOND - St. George, UT

(2025-01)

Specialize in repairing, maintaining and installing plumbing, electrical, heating and air conditioning systems.

• Manage day-to-day operations, including dispatching, scheduling, fleet management, and field operations to ensure efficiency.
• Drive topline revenue and branch profitability (EBITDA), manage budgets, and oversee pricing, invoicing, and accounts.
• Mentor, train, and manage cross-functional teams, driving a positive company culture and holding team leads accountable for annual goals.
• Build strong customer relationships and handle high-level escalations to ensure the highest quality of service.
• Develop and manage sales teams, lead in-home point-of-sale strategies, and execute corporate business growth initiatives.

Regional Branch Manager - CLOSET WORLD - Las Vegas, NV

(2021-01 - 2025-01)

Specialize in creating meticulously organized spaces that fit your needs for home or office

• Direct senior level operations for the top producing branch in Southern Nevada.
• Drove monthly revenue from $427,000 to $851,000.
• Supervise 15 to 20 personnel; hire, train, motivate, and terminate staff as needed.
• Manage all daily operations all buildings, merchandise, workshop and its contents, and 9 vehicle service fleet.
• Oversee quality control of all special-order custom design projects.
• Complete all production on schedule; maintain under 2% of damaged goods, install all closets 100% per contract.
• Meet all payroll, materials, and revenue goals.
• Improved employee morale; reduced turnover substantially, had zero Workers' Comp claims.
• Resolved all chargeback except one in favor of the company over entire span.
• Achieved personal onus structure on a consistent monthly basis.
• Oversaw training of all sales staff concentrating on customer service/retention.

Store Manager - LOWES - Las Vegas, NV

(2009-01 - 2020-01)

The second-largest hardware chain in the United States with 2,181 locations

• Managed daily performance of major store generating over $48M monthly – grew revenue from $43 million.
• Supervised up to 150 employees, created schedules, performed evaluations, and addressed all in store HR issues including, accolades, discipline and termination.
• Oversaw special orders, commercial and installed sales.
• Improved inventory levels with higher merchandise turnover than projected by 17%.
• Reduced shrink loss to a substantial 0.8% of total sales.
• Tracked inventory status achieving 5.1 turns per year versus company goal of 4.6 turns for over 48,000 skus.
• Motivated employees to optimal performance meeting sales and customer service objectives.
• Implemented a customer concentric store culture; and exceeded customer service scores.

Purchasing Manager - MEADOWOOD NAPA VALLEY RESORT and SPA - St. Helena, CA

(2004-01 - 2008-01)

A gathering place, private club, and intimate country hotel on a 250-acre wine-country estate

• Managed foreign and domestic supply chain operations purchasing over $3.5 million annually.
• Acquired maintenance parts, materials, supplies, and merchandise for the resort.
• Negotiated with suppliers saving an average 11% per order.
• Evaluated inventory levels, monitored department budgets, reduced spending by $52,000, and accountable for 3 off-site storage facilities.
• Initiated purchasing training program for a variety of departments.
• Began in 2004 as Guest Service Manager and promoted due to success at that position.

Store Manager - HOME DEPOT - Santa Ana, CA / Torrence, CA

(1991-01 - 2003-01)

The largest home improvement retailer in the US with 490,600 employees and more than $151 billion in revenue

• Directed all daily operations for Santa Ana store generating over $61 million per month.
• Supervised, trained, motivated, evaluated, and disciplined 270 team members.
• Analyzed profit/loss and sales statistics – adjusted financial budgets accordingly.
• Managed monthly meetings, interacted closely with vendors/contractors, and administered special projects.
• Initiated training program that standardized employee training and led to an increase in sales.
• Served as District Special Order Captain and oversaw 6 stores.
• Served as District Plumbing Captain, collaborated with buyers, and provided feedback on advertising at the Torrence store.
• Participated in the grand opening of the Orange store.
• Received multiple promotions from sales, Supervisor, Department Head, Asst Store Manager.

Business Management Program - Fullerton Junior College