Michele Greeff

Customer-focused Field Applications Specialist and CLS with 20+ years in clinical diagnostics, instrument validation, and quality control. Proven track record driving seamless go-lives, training, and cross-functional troubleshooting at Roche.

Field Applications Specialist - Roche Diagnostics Corporation

(2026-01)

• Lead on-site instrument go-lives, delivering precision, linearity, and method comparison verification studies for clinical customers
• Bridge customers and internal Roche teams, resolving hardware, assay, and QC performance issues to minimize lab downtime
• Drive post-installation training programs, ensuring end-users achieve operational confidence and regulatory compliance

CLINICAL LAB SCIENTIST - Lifepoint Health

(2020-01)

• Owned all chemistry QC operations including Levy-Jennings review, outlier investigation, and peer-review reporting
• Led instrumentation verification/validation initiatives and standardized onboarding training for new technologists and students
• Ensured continuous CAP/CLIA compliance across high-volume chemistry workflows in a multi-site health system

MEDICAL TECHNOLOGIST - Prisma Healthcare Group

(2017-06 - 2019-11)

• Executed complex diagnostic testing with accurate critical-value reporting to care teams across multi-discipline laboratory sections
• Managed proficiency testing samples and submitted hematology QC results via IQAP portal, maintaining 100% submission compliance
• Supported cross-trained coverage across Chemistry, Hematology, and Blood Bank during high-volume shifts

MEDICAL LABORATORY TECHNOLOGIST - Spartanburg Hospital for Restorative Care

(2017-02 - 2017-05)

• Coordinated validation studies, staff training, and SOPs to support technology upgrades and inventory management initiatives

MEDICAL TECHNOLOGIST - Niehaus Dyson

(1997-01 - 1999-05)

• Maintained equipment compliance and developed standardized reporting templates to streamline clinical result communication

FLIGHT ATTENDANT - South African Airways

(1993-08 - 1996-12)

• Earned Boeing Trophy for top performance; trained cabin crew and managed in-flight medical emergencies in Business and First Class

MEDICAL TECHNOLOGIST - Dyson

(1994-01 - 1995-12)

• Calibrated laboratory instruments, performed QC checks, and analyzed blood samples for counts, morphology, and blood typing

Associate of Science - Medical Technology - Spartanburg Community College

Bachelor of Science - Medical Technology - Tshwane University of Technology