Michelle DeClue Graff

I am a hard-working individual who strives for continuous growth and a desire to make a difference. I am an energetic and dependable Customer Service professional with 5+ years of experience multitasking, working in a fast-paced environment, and using problem-solving skills to identify solutions. I excel in building strong relationships with customers and using knowledge to meet goals. Authorized to work in the US for any employer

Teacher at KinderCare Learning Centers (2022-02 – Present)

Provide a nurturing and safe environment for toddlers to develop and reach age appropriate milestones. Demonstrate good judgement in the care and play with each toddler. Verbally engage the toddlers throughout the day in addition to incorporating play activities.

• Record educational, social, and development milestones
• Create progress reports for parents
• Use open communication with parents and children
• Attend teacher trainings

Apparel Team Associate at Walmart (2021-12 – 2022-02)

Provided customer service through assisting with purchasing decisions and locating merchandise.

• Resolved customer issues and concerns quickly
• Placed merchandise on appropriate shelves or racks
• Maintained a clean and organized retail environment
• Assisted with stock management

Trustee at Team Risk Management Strategies (2020-05 – 2021-11)

• Assisted and encouraged individual with daily tasks and management of income
• Provided a positive and safe environment

Guardian & Conservator at Missouri Department of Health and Senior Services (2018-08 – 2021)

• Assisted and encouraged individual with daily tasks and management of income
• Provided a positive and safe environment

Full Time Homemaker (2012 – 2020)

• Highly organized and results-oriented homemaker with 8+ years of experience managing household responsibilities, budgeting, and event planning
• Proficient in multitasking and problem-solving
• Successfully orchestrated family schedules to optimize efficiency

Bachelor of Science in Criminal Justice – Sanford-Brown College-Fenton (2010-01 – 2012-08)