Michelle Jurdine

Dynamic professional with extensive experience in cash handling and customer service at Walmart. Proven ability to enhance operational efficiency through effective team collaboration and employee training. Recognized for meticulous attention to detail and problem resolution skills, consistently ensuring customer satisfaction and accurate transactions. Committed to achieving excellence in fast-paced environments.

COUNT TEAM - Derby City Gaming - Louisville, KY

(2024-10 - 2025-07)

Change out money boxes of each machines, process all cash and tickets separately, submit total count to the bank verifiers daily.

• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

CASHIER MONEY SERVICE - Walmart - Louisville, KY

(2023-11 - 2024-09)

• Processed customer transactions using point-of-sale systems efficiently.
• Maintained cleanliness and organization of checkout areas throughout shifts.
• Handled cash, credit, and debit transactions accurately and securely.
• Checked out customers quickly but accurately ensuring all items are scanned properly.
• Provided accurate cash register operations, including accepting payments and providing change.
• Issued receipts, refunds, credits or change due to customers.
• Answered customers' questions concerning location, price and use of merchandise.

WAREHOUSE WORKER - Adecco - Louisville, KY

(2021-01 - 2023-09)

• Processed orders by picking items accurately for customer fulfillment.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.
• Operated scanners, computers, and other equipment to track orders.
• Assembled orders according to customer requests.
• Performed cycle counts to maintain accurate inventory records.
• Investigated any reported problems regarding shipping errors or damages.

MAILROOM ASSISTANT - Manpower Staffing - Louisville, KY

(2019-01 - 2021-12)

• Organized mailroom space to enhance operational efficiency and accessibility.
• Collaborated with team members to streamline sorting processes effectively.
• Provided support during peak periods by prioritizing urgent mail tasks efficiently.
• Processed large volumes of packages, letters, and other materials for delivery.
• Scanned documents as needed to ensure accurate record keeping.
• Verified accuracy of shipping information before delivering items.
• Operated a variety of equipment such as postage machines, scales, folders.
• Assisted in ordering, receiving, and storing office supplies when necessary.

HOUSEKEEPING - Jewish Hospital - Louisville, Colorado

(2017-01 - 2019-11)

• Performed general housekeeping duties including sweeping, mopping, dusting.
• Performed light housekeeping duties such as changing linens, tidying rooms, cleaning equipment.
• Performed light housekeeping tasks such as laundry services, changing linens, cleaning rooms.
• Guided and trained new housekeeping staff on cleaning protocols and hotel standards.
• Assisted in the training of new housekeeping staff.
• Conducted daily meetings with housekeeping staff to review tasks and assignments.

High School Diploma - Woodlawn High School (1983-05) Birmingham, AL