Michelle O

Detailed-oriented and bilingual Business Administration graduate with experience in customer service, data entry, recordkeeping, and community engagement. Seeking a representative position where I can apply strong communication, organization, attention to detail, and problem-solving skills to support patients and efficient front-end operations. Eager to learn healthcare systems and procedures while providing respectful, professional, and patient-centered service.

Sales Representative (2017-08 – 2019-02)

• Provided friendly customer service by answering questions, addressing concerns and creating positive interactions.
• Maintained accurate transaction and payment records while handling responsibilities with attention to detail.
• Organized materials and supported outreach activities to ensure sales efforts were prepared and presented efficiently.
• Communicated with diverse customers and community members to provide information and encourage participation.

Kiwanis Member (Community Organization) at Kiwanis (2018-08 – 2019-05)

• Assisted with planning and coordinating community events, including scheduling, logistics, and preparation.
• Organized event materials and supported an orderly, welcoming environment for attendees.
• Communicated with members, donors, and community partners to provide information and assistance.

Bachelor of Science in Business Administration, Concentration Human Resource, Minor Psychology – California State University of Bakersfield (2023-01 – 2026-05)

Associate in Arts in Communication Studies for Transfer – Bakersfield College (2017-08 – 2022-12)

Associate in Arts in Liberal Arts – Bakersfield College (2017-08 – 2022-12)

Certificate of Achievement in Communication – Bakersfield College (2017-08 – 2022-12)