Michelle Prizzi

I am currently researching career opportunities. I have an Associate's degree in Hotel/Restaurant Management and a Bachelor's degree in Hospitality Sales and Meeting Management from Johnson & Wales University, RI (1993). I have worked in the hospitality industry for many years and have transitioned into Medical Marketing & Communication Services and retained a server position as a secondary income.

I would welcome the opportunity to resume my roots in hospitality. Please contact me to discuss my qualifications and experience. I look forward to hearing from you soon.

Catering Sales Manager - CROWNE PLAZA HOTEL - Paramus, NJ

(1998 - 2003)

Selling, booking, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls.

Banquet Manager - CROWNE PLAZA HOTEL - Paramus, NJ

(1995 - 1998)

Responsible for overseeing and hosting galas, weddings, and other large hotel events to provide customers with an experience they won't forget. Including communicating with the sales directors, managers and head chefs to make sure all needs of the customers are met, determining the number of wait staff needed for each banquet, and planning the layout of the venue to maximize efficiency of the event.

Restaurant Manager - OMNI PARK CENTRAL HOTEL - NICOLE - New York, NY

(1993 - 1994)

Recruiting, interviewing and training staff to follow restaurant procedures and maintaining safety and food quality standards. Keeping customers happy, getting their feedback on the experience and handling complaints. Organizing schedules, keeping track of employees' hours and recording payroll data.

Ordering food, linens, gloves and other supplies while staying within budget limitations. Supervising daily shift operations, including front- and back-of-house restaurant operations. Controlling operational costs and identifying ways to cut waste.

Appraising staff performance and disciplining or retraining employees to correct poor performance.

Server - THE BISTRO - Jupiter, FL

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: Enjoy the finest American cuisine with a European flair. Award winning food.

Server - OSTERIA BY CAPRI - WPB, FL

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: Experience authentic Italian cuisine, house-made pasta, and handcrafted cocktails.
• Associated with HILTON

Server - CITY CELLAR WINE BAR & GRILL - WPB, FL

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: We welcome guests with unparalleled service and an American menu.

Server - OCEANAIRE SEAFOOD ROOM - Hackensack, NJ

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: To provide guests with Ultra-Fresh Sustainable Seafood that is flown in fresh daily.

Server - VOLARE'S RESTAURANT - Rutherford, NJ

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: To proudly serve authentic Northern Italian cuisine in a warm, and a relaxed atmosphere.

Server - Outside Catering - THE BEST OF EVERYTHING - Ridgewood, NJ

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: To provide our customers with fresh and delicious food along with exceptional service in the comfort of their home or preferred venue.

Server - THE ARCH RESTAURANT - Providence, RI

Greet guests, present menus, and make recommendations upon request. Take and serve food and beverage orders efficiently and accurately. Maintain detailed knowledge of the menu, including daily specials and seasonal offerings. Ensure tables are kept clean and set for new guests, resetting quickly between seatings. Handle cash and credit transactions accurately. Communicate effectively with kitchen staff to ensure timely delivery of orders. Assist with restocking and general tidying as needed.

• Mission: To consistently provide our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity.

Bachelor of Science - Hospitality Sales and Meeting Management - Johnson & Wales University (1989 - 1993)

Associate's Degree - Hotel/Restaurant Management - Johnson & Wales University (1989 - 1993)