Patient Transport / Dispatch Attendant at SOUTH SHORE HOSPITAL (2018-07 – 2020-10)
Provided patient transportation and clinical support throughout a busy hospital environment, working closely with nursing and clinical departments to safely and efficiently move patients, equipment, specimens, and supplies.
- Verified patient identification prior to transport and followed established hospital safety procedures.
- Safely transported patients between Radiology, PACU, Medical-Surgical Units, Emergency Department, and other hospital areas using stretchers, wheelchairs, and hospital beds.
- Assisted with patient moving, positioning, and transfers using slide boards, gait belts, and other appropriate equipment.
- Monitored patient comfort and condition during transport and communicated concerns or changes promptly to nursing staff.
- Maintained awareness of oxygen equipment and IV lines during patient transport and escalated concerns to appropriate clinical personnel.
- Performed cleaning and disinfection of stretchers, wheelchairs, and other patient transport equipment in accordance with hospital infection-prevention standards.
- Followed hand hygiene, universal precautions, and infection-control procedures to protect patients, visitors, and staff.
- Transported laboratory specimens from inpatient and ambulatory areas to the Laboratory following required precautions.
- Transported medical records, X-ray reports, oxygen equipment, supplies, and other equipment required for patient care.
- Worked in a time-sensitive environment with patient pickups expected within approximately 18–20 minutes, requiring organization and prioritization.
- Responded to emergency situations by bringing the code cart to the designated unit according to hospital procedures.
- Safely handled oxygen/gas cylinders and applied oxygen administration devices under direct nursing supervision.
- Used hospital-issued electronic devices and department software to receive, track, and document transport assignments.
- Safeguarded confidential patient information and followed hospital policies regarding patient privacy, security, compliance, and infection prevention.
Provider Enrollment Specialist, Medicare Part B at NATIONAL GOVERNMENT SERVICES (2016-05 – 2018-04)
- Processed Medicare Part B provider enrollment applications using Case 360 and PECOS.
- Reviewed provider legal/background information against Office of Inspector General (OIG) and System for Award Management (SAM) databases.
- Validated provider correspondence, practice locations, business information, and special payment information.
- Revalidated and amended provider/business records that had lapsed due to non-response.
- Maintained accuracy and confidentiality while processing sensitive provider information.
GNEF Clerk, Contract at THE SALVATION ARMY — Massachusetts Divisional Headquarters (2014 – 2016)
- Processed 25–50 financial assistance applications daily, requiring accuracy, organization, and effective prioritization.
- Entered and maintained applicant information and prepared payment documentation using Lotus Notes.
- Created and maintained a Microsoft Access donor database.
- Reconciled weekly contribution deposits using Microsoft Excel and Lotus Notes.
- Generated monthly Energy Fund reports to monitor available funding and support accurate distribution.
Office Administrator at NEW ENGLAND ART PUBLISHERS (2009 – 2015)
Supported executive and office management teams with daily administrative operations and time-sensitive reporting.
- Processed vendor billing and invoices using AS400/Windows systems.
- Maintained accurate inventory records, receiving reports, and inventory adjustments.
- Entered and managed customer orders, shipping methods, and tentative ship dates.
- Audited orders pending printing and corrected discrepancies to ensure accurate printing, shipping, and delivery.
- Coordinated with internal departments to identify and resolve operational issues.
Provider Enrollment Specialist, Medicare Part B — Screener at NHIC (2015-01 – 2015-10)
- Screened and processed Medicare Part B provider enrollment applications using Case 360 and PECOS.
- Reviewed provider information against OIG and SAM databases.
- Validated provider correspondence, practice locations, and special payment information.
- Identified errors and processed necessary application corrections and amendments.
Medical Assistant Intern at SOUTH SHORE PRIMARY CARE (2014 – 2014)
- Roomed patients and recorded vital signs including blood pressure and oxygen saturation.
- Performed EKGs as part of physical examinations.
- Performed phlebotomy and appropriately collected and stored blood specimens.
- Assisted with immunizations and reception duties in a medical office environment.
