Field Operations Technician at Rekor Systems AI (2023-09 – 2024-09)
I worked on LPR operated by AI nationwide. Remotely and locally worked on LPR units. Extensive traveled through the United States.
Cell Technician III at Tech Dash Telecom (2022-09 – 2023-05)
- Worked on T-Mobile/Sprint Legacy cellular sites.
- Troubleshot MW links, Fiber Back hauls, Power outages, etc.
Field Engineer III at Verizon Wireless (2022-05 – 2022-09)
- Maintained assigned 220 cellular sites including small cell sites.
- Worked on 5G Nokia/Samsung equipment.
- Troubleshot outages including but not limited to Fiber optics, Ethernet, MW back hauls.
T-Mobile/Sprint Transport NOC Technician at Ask Solutions (2021-09 – 2022-03)
- I performed extensive troubleshooting on Sprint Network transport circuits.
- Worked on Lit Fiber, Dark Fiber, TDM, Microwave, and Satellite circuits.
- Worked with different online software tools.
- Communicated efficiently with LEC, management, and field technicians.
- Worked over night remotely.
Tier II Technician at Glow Networks (2021-07 – 2022-03)
I perform extensive troubleshooting, software upgrades, and document trouble tickets on Nokia equipment for T-Mobile remotely.
Cell Technician II at Goodman Networks (2017-12 – 2020-07)
- I am analytical and able to trouble-shoot complex network issues in order to isolate trouble for correction.
- Managed all trouble tickets base on severity level and performs corrective measures to ensure customer SLA levels are being met.
- Performed in a SME level capacity to assist other technicians with troubleshooting and trained when necessary.
- Communicated efficiently with the NOC to insure proper closeout of maintenance tickets.
- Performed routine inspection of spares inventory.
- Troubleshooting of Cisco equipment; ran scripts, replaced modems
- I am a self-starter and able to work through multiple tasks simultaneously.
- Repaired damaged and replaced faulty items in a timely manner to ensure maximum network availability.
- Performed all components of cell site maintenance including automatic/manual optimization, antenna testing and results analysis.
- Performed testing, acceptance, and analysis of DS0, FT1, T1, T3, OC3, and STS1 circuits including Microwave or SONET systems, CSU, T1 interface devices, Digital Cross Connects and physical cross connects utilizing appropriate test equipment (T-BERD or equivalent)
- Ensured power systems were functional which included performing and analyzing battery routines, performed voltage adjustments and PMs on rectifiers and DC power systems.
- Ensured proper maintenance of site buildings and grounds.
- Communicated efficiently & effectively with the NOC to insure proper closeout of maintenance tickets.
- Performed inspection of microwave systems. Including: performed routine preventive maintenance, equipment alarm analysis, inspection of waveguide pressure and desiccant, annual preventive maintenance on all radio types, advanced troubleshooting, basic installation and acceptance of radio and path alignment with tower crew.
- I worked well under pressure situations involving customer outages and catastrophic network events.
- I have Ericsson base station equipment experience
- I have Ethernet backhaul/transport test and troubleshooting experience
- I have knowledge in all aspects of channel addition / removal, base station equipment alarm analysis and hardware troubleshooting
- I have knowledge of all call processing schemes including ANALOG/CDMA/UMTS/LTE
- I am familiar with RF drive test methods and procedures
- I worked extensively with microwave technologies.
- I have working knowledge of MS Office.
Short Term Project Contract at UT Southwestern Medical Center, IT Services (2012-11 – 2017-11)
Audio/Video Technician at APEX Systems (2012-11 – 2017-11)
Quality Control Inspector at Telnet (2012-11 – 2017-11)
Field Technician at Tangent International (Lemcon) (2012-11 – 2017-11)
Mobility Trainer at Insight Global (AT&T) (2012-11 – 2017-11)
Lead Technician/Trainer at Tucker Technology (2012-11 – 2017-11)
Lead Field Technician at Parsons (2012-11 – 2017-11)
Field Technician III at Versacom (2012-11 – 2017-11)
NOC Technician at MetroPCS Telecommunications (2009-01 – 2012-09)
- Monitor various markets on CDMA, LTE, EVDO, and 5E misc.
- Troubleshoot, T1-testing. Installed hardware, electrical and CAR 5E cable when needed.
- Prepare thorough documentation of incidents/events
- Work with Trunk Group Troubleshooting/Testing
- Attend bridge-calls with clients to resolve outages
- Provided On-call support and worked 24/7 rotating schedules as required
- Incident tracking via Remedy
Wireless Field Operations Technician at MetroPCS (2006-06 – 2009-01)
- 40 Sites maintenance
- 600+ Cell Sites (On Call Rotation)
- Field Engineer- Maintenance, troubleshooting, integration, testing of 42 CDMA Base stations. On-call duties. Various troubleshooting techniques.
Field Technician RT2 at Tek Systems Inc./EXI Parsons (2006-03 – 2006-06)
- 50 Cell Sites
- Installed/Commissioning/integrated and tested Ericsson Wireless UMTS RBS 3206, 3303, and 3106.
- Troubleshoot T1 cables, UMTS cabinet, and scripts.
- Tested T1 cables and RBS cabinet. I performed various site surveys.
- Correct problems from previous technicians. I oversaw equipment deliveries.
- Maintained site documentation.
- Worked on new installs per safety guidelines.
- Read and interpreted drawings, plans, specs, and manuals. Installed power cables, alarm cable, punched down alarms, bulkhead, inter cabinet and antenna connections
- Performed call testing on new installation per sector and per handoff.
- Worked closely with RF engineers and switch engineers for proper integration of sites.
