Miguel Baez
IT Solutions Specialist
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About
With more than 10 years of experience in information technology, including network administration, SQL database management, technical support, systems integration, reporting, data protection, and cybersecurity. Experienced in working with business-critical systems and maintaining reliable technology operations. Recently expanded capabilities into modern application development and technology solutions with AI-powered applications.
Comfortable troubleshooting technical issues, working with databases and applications, documenting solutions, collaborating with users and technical teams, and taking ownership of problems through resolution.
Experience
Developer - Lumina Global Technologies
Expanded capabilities beyond traditional IT support into modern application development and technology solutions. Independently designed and built AI-powered applications.
- Designed and built AI-powered applications using Next.js, React/TypeScript, Supabase, Firebase, Cloudflare, APIs, conversational AI, and text-to-speech technologies
- Developed security-focused projects involving vulnerability analysis, AI safety, prompt-injection prevention, and data-leakage controls
- Strengthened ability to learn new technologies quickly, evaluate technical problems from multiple perspectives, and develop practical solutions
IT Support Supervisor - Tixe Trading
- Supervised POS installers
- Coordinated technical deployments across multiple locations
- Provided network and systems support
- Participated in system integration and architectural improvement initiatives
Network Administrator - MovilWay S.A.S.
- Managed network administration
- Managed IT inventory
- Managed POS system maintenance
- Implemented data-security practices
- Administered server backups
Network and Database Administrator - Cano Industrial
- Managed network administration
- Managed SQL database administration
- Generated IT performance reports
- Administered data backups
- Supported data integrity and availability
Education
Bachelor of Science - Information Technology Management
Associate of Science - Information Technology with a concentration in Networking
