Mikayla Learn

Detail-oriented and adaptable administrative professional with experience in education, customer service, and office management. Known for excellent communication skills, strong organizational abilities, and a collaborative approach. Seeking a role where I can contribute to a mission-driven team and continue growing professionally.

CORPORATE TRAVEL AND COMMISSIONS SPECIALIST - ONECOAST

(2026-01)

• Completes all commissions-processing responsibilities ensuring adherence to established timelines
• Receives, uploads, and reviews all commission reports from vendors utilizing proper templates consistently and identifying and correcting discrepancies or inconsistencies
• Collaborates with vendors to process order integrations and confirm customer information
• Designs monthly recognition presentations and distributes weekly performance recaps to leadership.
• Manages complex travel logistics for over 100 team members nationwide, providing budget breakdowns for all travel and negotiating contracts with hotels to secure the most cost-effective rate
• Utilizes the AmEx GBT travel database to input new-hires and terminate employees in order to provide training and access to independent flight booking

NATIONAL ACCOUNTS AND SALES ASSISTANT - ONECOAST

(2024-07 - 2026-01)

• Provided high-level administrative and clerical support to the National Accounts Manager, prioritizing time-sensitive projects and requests.
• Entered client and order data into CRM systems with 100% accuracy, streamlining onboarding and reporting.
• Collaborated with vendors to complete new item setup in customer portals, improving speed and accuracy of fulfillment.
• Coordinated logistics and on-site support for national trade shows, enhancing client engagement and brand visibility.
• Designed monthly recognition presentations and distributed weekly performance recaps to leadership.
• Primary manager of complex travel logistics for over 100 team members nationwide, maximizing time in the field and supporting sales success.
• Created dynamic sales presentations for buyers, contributing to six-figure deals and long-term partnerships.
• Proactively managed supervisor's inbox and communications during absences to ensure seamless workflow.
• Consistently embodied OneCoast's Core Values including passion, progressiveness, and courage in cross-functional collaboration.

PEIMS/ATTENDANCE CLERK - STUARD ELEMENTARY

(2022-06 - 2024-06)

• Maintained accurate attendance and PEIMS data to support district funding and compliance with state guidelines.
• Managed student records, including cumulative folders, schedules, class rosters, transcripts, and withdrawals for a campus of around 500-600 students.
• Handled daily communications with staff and families, including reminders, grading deadlines, and parent portal support.
• Set up and maintained schedules for students and teachers in campus databases.
• Created IT and facilities work orders to resolve campus-wide issues.
• Maintained strict confidentiality of student and staff information.
• Achieved campus Outstanding Staff Award in March 2023
• Nominated for district-wide Circle of Greatness initiative in January 2024

LEAD PRESCHOOL TEACHER - XPLOR PRESCHOOL AND SCHOOL AGE CARE

(2022-04 - 2022-06)

• Designed and delivered engaging lesson plans aligned with the Links to Learning curriculum.
• Supervised rest periods, meals, and classroom safety for up to 22 students at once.
• Maintained consistent communication with parents through daily electronic updates.

DIGITAL EXPERIENCE DIRECTOR - CHICK-FIL-A HUDSON OAKS

(2021-01 - 2022-04)

• Supervised up to 30 team members per shift, ensuring food safety protocols and quality service.
• Managed delivery driver schedules and improved digital order efficiency.
• Tracked and presented sales growth data using visual reports and presentations.
• Achieved 20% digital sales growth in 2021 and earned bonuses for surpassing monthly goals.
• Youngest member of director team during tenure.

DRIVE-THRU DIRECTOR - CHICK-FIL-A WEATHERFORD

(2017-07 - 2021-01)

• Progressed from Team Member to Team Trainer to Drive-Thru Director within two years.
• Led drive-thru operations for shifts of 11–17 employees, optimizing service speed and accuracy.
• Met and collaborated with other directors, executives, and the restaurant owner on a weekly basis.
• Provided regular performance reports on sales and transaction data.
• Ensured proper training and equipment use was implemented to enhance the drive thru experience.

Bachelor's Degree - Educational Studies - GRAND CANYON UNIVERSITY, ONLINE (2020-08 - 2023-09)

Associate's Degree - WEATHERFORD COLLEGE, WEATHERFORD, TX (2018-08 - 2020-05)