Minh Pham

Guest service and solution oriented Finance student seeking an Accounting, Finance career. Enthusiastic attitude, flexibility, and keen organizational skills. Friendly person who works well in a team environment

Front Desk Agent and Night Auditor - Best Western Plus Executive Inn - Rowland Heights, CA 91748

(2023-11)

• Help Guest Check in & Check out in hotel
• Answer all Guest inquiries
• Delivery best guest experience
• Maintain work environment at best
• Nightly financial reconciliation
• Generating financial and audit reports
• Handling cash, credit card, and POS transactions

Server - Red Top Kitchen - Baldwin Park, CA 91706

(2019-02 - 2025-01)

• Recommended additional food items and increased revenue for the restaurant by 5% every month
• Collaborated with advertising agencies to create localized version of restaurant marketing
• Teamed work with up to 4 other staff Front of House and Back of House, producing beverages, providing full support during busy hours and monitored work progress through weekly reporting
• Managed eight casual dining tables and served breakfast, lunch, and dinner. All while making sure customers are having 100% uttermost restaurant experience and leaving with a satisfactory review
• Facilitated management for over 3 years by taking responsibility of recording produce inventory, reviewing over what is more or less sold in order to reduce cost and maximize profit

Bachelor of Arts - Business Administration, Finance - California State University, Fullerton (2026-06)