Mircea Backhurst

Remote counseling student and psychology graduate with experience in case management, hospitality, sales, and client-centered support services.

Background in coordinating care within Medicaid-funded systems and providing direct, high-touch support to individuals navigating complex emotional, behavioral, and life stressors. Past experience in leadership roles, fast paced environments, and person-centered positions. Aspiring mental health counselor with long-term plans to pursue a PhD in Clinical Psychology.

Seeking opportunities that deepen my counseling experience and expand my clinical skills by working directly with diverse populations in unique scenarios.

Senior Case Manager and Support Broker at New Vista of the Bluegrass (2022-11 – Present)

Case Manager with a strong background in client advocacy, care coordination, and providing individualized support to diverse populations. Skilled in communication, problem-solving, crisis intervention, documentation, and building positive relationships while managing multiple responsibilities in fast-paced environments.

• Conducted assessments to determine client needs, strengths, and service eligibility.
• Developed individualized treatment and recovery plans in collaboration with clients and interdisciplinary teams.
• Advocated for clients to ensure access to appropriate community resources and services.
• Maintained compliance with Medicaid, state, and agency documentation standards.
• Facilitated regular follow-ups and crisis interventions to support client stability and well-being.
• Collaborated with providers, families, and agencies to ensure continuity of care and support planning.
• Yielded the freedom to be independent in schedule building and remote work.
• Conducted home visits to assess the safety of living environments for clients.
• Maintained accurate case records and documentation according to agency guidelines.
• Developed and maintained relationships with community resources and service providers.
• Offered training and support to keep team members motivated and working toward objectives.
• Allocated resources effectively to ensure project completion within deadlines and budget.
• Completed daily quality assurance duties to provide feedback for improvements.
• Implemented strategic plans to enhance team performance and productivity.

Team and Shift Leader at Buff City Soap (2022-02 – 2022-12)

Experienced Shift Lead with a strong background in customer service, team leadership, and daily retail operations in a fast-paced environment. Skilled in communication, problem-solving, training team members, handling customer concerns, and maintaining a positive and efficient workplace while delivering excellent customer experiences.

• Offered training and support to keep team members motivated and working toward objectives.
• Allocated resources effectively to ensure project completion within deadlines and budget.
• Completed daily quality assurance duties to provide feedback for improvements.
• Implemented strategic plans to enhance team performance and productivity.

Server and Bartender (Seasonal) at Olde Stone Country Club (2021-04 – 2021-09)

Professional server with experience providing high-quality dining service in an upscale country club environment. Skilled in delivering exceptional guest experiences, anticipating member needs, maintaining professionalism under pressure, and working efficiently in fast-paced settings.

• Delivered exceptional customer service in an upscale dining environment, creating positive guest experiences and building strong relationships with members and guests.
• Managed high-volume service efficiently while maintaining professionalism, accuracy, and attention to detail in a fast-paced setting.
• Demonstrated strong communication and problem-solving skills by handling guest requests professionally and ensuring a polished dining experience.

Master of Arts in Mental Health Counseling – University of the Cumberlands Graduate Remote

Bachelor of Arts in Psychology – Western Kentucky University

High School Diploma – Madisonville North Hopkins High School