Miriam Martin

Systems Engineer

Talent

Middletown, New Castle45 USD/hourMember since March 17, 2024

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About

Responsible for the architecting, building, installing, configuring, troubleshooting, and maintaining of the development, test, and production environments for the entire state of Delaware.
Was part of a small team supporting the entire state of Delaware Technological Infrastructure and maintaining a 98% up time.
Created Windows 2012, 2016, 2019, and 2022 Server VMs, using/building VM templates and customizations, and installing, configuring, and managing of multiple server suites.
Expertise in building Microsoft Windows 2012, 2016, 2019, and 2022 servers in both a physical and virtual environment.
Performed Migrations of 500+ P2V (Physical server to Virtual servers) and V2V.
Worked with customers to, designing/redesigning and implement all the process of the build and migration.
Supported various application teams in secure and patched systems within the proper OS and middleware software lifecycle standards.

Expertise in building Microsoft Windows 2012, 2016, 2019 servers in a fully virtual environment.
Configurations, diagnosing server, implementing security updates, deployment & monitoring.
Experience in Active Directory managing groups, users, service and computer accounts, GPOs.
Well acquainted with Manage Engine, WUSU, and IIS Web.
Install and configure internally developed software. Deploy and maintain third party software. Work with Database Operations to build and maintain MS-SQL clusters.
Implement patches and corrective actions needed to mitigate security risks and vulnerabilities.
Serve as an escalation point from the Tier 1 team and working with all departments respond to alarms and issues. Work with Customer/Technical Support to resolve customer issues.
Suggest improvements to our monitoring process based on user experience. Create detailed procedural documentation.
Participate in the on-call rotation for the corresponding platform.

DTI (Department of Technology Information) State of Delaware

5/2018 – 12/ 2022

Lead Windows Systems Engineer for the Windows Server 2008 and 2012 Windows Server upgrade project.
Migrating of all physical servers into our virtual server environment.
Architecting and/or reengineering environments.
Creation of Windows server templates, cloning, creating, and maintaining snapshots, configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with State Standards and security/project/operational requirements vSphere Client (5.0 thru 7.0 and vSphere Web Client 6.5).
Work with ServiceNow incidents and requests in relation to servers, supporting infrastructure, and troubleshooting any system errors, and asset tracking.