HR Administrator & Marketing Support at Wellness Center (2025-01 – Present)
- Developed and implemented organizational policies, employee handbooks, SOPs, and compliance forms in coordination with the Medical Director and legal counsel, ensuring full alignment with federal and state regulations.
- Drafted, reviewed, and standardized HR policies and internal guidelines, creating a structured framework that supports operational efficiency and legal compliance.
- Served as liaison between medical staff, legal advisors, and administrative leadership, streamlining workflows and maintaining compliance with deadlines for strategic initiatives.
- Oversaw scheduling, meeting coordination, and documentation processes to optimize organizational operations.
- Safeguarded sensitive and confidential information, ensuring accurate record-keeping and compliance with industry standards.
- Designed and produced marketing materials (flyers, banners, and pop-ups) to strengthen brand positioning and attract new clients.
- Created, edited, and optimized social media content for Instagram using CapCut, Canva, and AI tools, driving measurable growth in engagement and visibility.
Executive & Operations Virtual Assistant at EDGE (2023-05 – 2025-01)
- Coordinated day-to-day office operations, acting as the central point of contact between patients, doctors, and administrative teams.
- Managed schedules and optimized calendars to ensure maximum productivity and minimal downtime.
- Processed, organized, and maintained patient and business documentation, ensuring accuracy and compliance with HIPAA regulations.
- Oversaw insurance verification and documentation workflows, coordinating with multiple providers to ensure seamless service delivery.
- Monitored, tracked, and managed incoming communications (calls, messages, emails, faxes) to ensure prompt response and task follow-up.
- Served as liaison between different stakeholders, facilitating clear and timely information flow.
- Implemented process improvements that reduced bottlenecks and improved operational efficiency.
- Managed electronic systems (Dr. Chrono, ECW, Nextech, Vonage) to store, track, and retrieve information quickly.
- Assisted in the coordination of special projects and administrative initiatives, ensuring deadlines were met and deliverables completed accurately.
Executive & Recruitment Coordinator at MANPOWERGROUP (2020-01 – 2023-02)
- Acted as the main point of contact between clients, candidates, and internal teams, ensuring smooth communication and efficient project flow.
- Managed executive calendars, scheduled interviews, coordinated assessments, and tracked recruitment milestones across multiple job openings.
- Prepared detailed candidate reports, summaries, and documentation for client review.
- Supported operational and administrative tasks, including document management, onboarding coordination, and vendor communication.
- Utilized multiple platforms (LinkedIn Recruiter, Indeed, ZipRecruiter, Broadbean) for candidate sourcing, ensuring quality pipelines for technical, managerial, and executive roles.
- Assisted with contract preparation, compliance checks, and HR documentation for hired candidates.
- Coordinated with internal finance teams to track billing, placement fees, and recruitment metrics.
- Maintained accurate records in CRM and applicant tracking systems for performance and reporting purposes.
Executive Assistant at TELEPERFORMANCE (2018-08 – 2020-01)
- Acted as the primary liaison between the executive team, internal departments, and external stakeholders, ensuring information was communicated clearly and on time.
- Managed and maintained executive calendars, coordinated meetings, and prepared agendas, notes, and follow-up actions.
- Oversaw and optimized operational workflows for special projects, including partner onboarding, policy updates, and process improvements.
- Assisted with budget tracking, expense reporting, and procurement of supplies and services required for daily operations.
- Organized and documented procedures, manuals, and operational reports to ensure alignment with company standards.
- Coordinated travel arrangements, accommodation, and logistics for executives and visiting teams.
- Supported recruitment and training activities for new team members, preparing onboarding materials and managing documentation.
- Maintained confidentiality when handling sensitive information, contracts, and corporate documents.
- Provided ad-hoc support for marketing and operational campaigns, ensuring timely execution and reporting.
Administrative Assistant at MATTEL PERU (2016-05 – 2018-05)
- Creation of purchase orders, annual Budget, and quotes for the areas under my charge (HR and general services).
- Permanent assistance to 3 managements (Peru, Mexico, and Colombia). In charge of general maintenance and projects within the office.
- In charge of HR events, birthdays, and anniversaries.
- Oversaw office operations, including supervision of maintenance and cleaning staff, petty cash handling, and procurement of office supplies.
- Reception of calls, emails, and national and international visits.
- Organization of hotels, flight tickets, taxis, etc.
- Other functions.
Administrative Assistant at BABY INFANTI / LEGO STORE (2015-11 – 2016-02)
- Managed front-desk operations, including handling calls, correspondence, and national/international package logistics.
- Designed and implemented a new nationwide document distribution system, reducing processing times by 25%.
- Assisted management with purchasing, supplier coordination, and oversight of delivery personnel.
- Provided HR administrative support, including scheduling interviews and assisting with employee onboarding logistics.
