Restaurant Management
Send a job offer directly to this candidate
Im a Dynamic and results-driven Restaurant Manager with a proven track record of cultivating vibrant, high-performance teams in fast-paced dining environments. Known for an upbeat and outgoing personality that sets a positive tone for both staff and guests, fostering exceptional morale and customer loyalty. My management philosophy is built on the core belief that teamwork drives success, and I am dedicated to working shoulder-to-shoulder with staff to achieve and exceed collective goals.
Starbucks-Wildwood, MO
February 2024 to March 2025
Expectations of the store manager as people leaders .
Subway-Branson, MO
October 2022 to February 2024
The GM is an energetic leader who displays operational excellence in every area, as well as hires, trains,
and schedules employees.
They are responsible for inventory and money control systems and will be the point person for marketing initiatives.
Subway Manager Duties: The Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security.
Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective customers to promote sales.
Maintains business records.
Exceptional customer service is a major component of this position.
Freddy’s Frozen Custard & Steakburgers-Durant, OK
September 2019 to October 2022
The General Manager is the highest level of management within a single store. The GM is responsible for leading, mentoring and advising the management team and staff to the successful execution of the restaurant. The GM teaches management on the fundamentals and approach to achieve stated objectives in sales, costs, and hospitality while representing the values of Freddy’s. As GM, I also have a strong understanding of the stores progress and have a strategic vision for its future development.
Whataburger Restaurant-Sherman, TX
September 2017 to September 2019
Managers at Whataburger report directly to the General Managers and since they are second in command, they supervise all Team Members on assigned shift. Other related duties include assisting the
General Manager when hiring personnel, orienting and or evaluating Team Members, trains newly hired member about all the aspects of the operations and they are also responsible for the implementation of store policies and guidelines. Managers are also responsible for keeping the restaurant premises clean using the company’s standard sanitation program. They also need to ensure that the highest standard for maintaining product quality and excellent customer service is being implemented.
BRAUMS ICE CREAM AND DAIRY STORE-Dension, Tx
May 2016 to September 2017
Braum's leaders execute the company's brand strategy and promote its vision, mission and values,
resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved.
Teach, coach and provide leadership to the store crew members.
Maximize store sales through customer satisfaction and food quality.
Oversee the daily operations of Braum’s food service function, grocery market and fountain sales.
Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed.
Share in responsibility for ensuring that Braum’s store policies and practices are implemented and followed accordingly
Elks Lodge-Pottsboro, TX
April 2014 to May 2016
Manage, train and schedule all employees of Elks Lodge including kitchen, bar and all administrative duties. As well as manage all property associated with Elks Lodge property including housing, RV, and camping rentals. A confident, highly resourceful and reliable manager with an in depth understanding of the profit and loss statement, bar, restaurant and hospitality industry.
Possessing the required communication and flair required to attract guests, drive sales, and develop a business. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries.
Having an approachable, cheerful and friendly personality while maintaining a smile at all time. A proven ability to make sure guests experience is always relaxing and enjoyable.
Jalapeno Tree-Tyler, TX
September 2012 to April 2014
Skilled manager with creative, innovative approach to: managing staff, generating teamwork, and improving customer service. Proven track record: with low employee turnover, low overtime, and high profit. Outstanding leader with a firm, but fair attitude and a reputation for honesty, loyalty, and integrity.
Strong knowledge of Food Service procedures including:
Managed, trained and scheduled up to 60 employees for 300 seat restaurant, including bartenders,
hostesses, wait staff, dishwashers, bus boys and kitchen staff. Managed all areas of the kitchen to include
Line Cooks, Production Department, Food To Go, and Dishwashing area.
Cracker Barrel-Sherman, TX
August 2009 to September 2012
Skill Trainer duties at Cracker Barrel include maintaining the appropriate balance of supervision,
motivating others by example, and guiding other employees to be the best they can be. Build effective,
smooth functioning teams capable of "Pleasing People." Must be able to convey and be able to explain company aims and goals and the importance of doing things the Cracker Barrel Old Country Store way. Develop "Rising Star" employees to their maximum potential. Maintain my own eagerness and enthusiasm during daily operation functions and peak performance demands.
Establish an atmosphere conducive to the exchange of ideas and expressions of opinions. Know when to delegate and follow-up appropriately with employees I am training. Managed QA window during peak period.
Sonic-Berryville, AR
2001 to 2009
Among the basic duties and responsibilities of a Server at Sonic Drive - In is to ensure that the temperature, packaging, presentation, and service of all products included in the menu are according to the company's operational standards. Another aspect of my job was to greet all customers in friendly and courteous manner and deliver and serve all food and beverage orders at each delivery point in a timely manner. Delegated duties from the owner were end of night closing procedures to include "end of day" sync.
I was also trusted to make bank deposit drops delegated by the owner.
Criminal Justice (North Arkansas College)
North Arkansas College-Harrison, AR
April 2007 to June 2008
Berryville High School-Berryville, AR
August 1987 to June 1999
April 2024 to April 2029
360 Food Protection Manager Certificate
September 2022 to September 2027
March 2025 to March 2027
