TAX ASSOCIATE at Intuit (2023-02 – Present)
- Assisted clients in preparing and filing federal and state tax returns.
- Researched tax regulations to ensure compliance and accurate reporting.
- Reviewed client documents for accuracy, identifying discrepancies and resolving issues.
- Communicated effectively with clients to gather necessary information for tax preparation.
SUPERVISOR at TPS Management, LLC (2010-11 – Present)
- Former Assistant Manager CLT
- Manage the physical condition and appearance for the facility and fleet
- Complete daily audits
- Ensure employees perform their duties as required
- Monitor the safety of vehicles, customers, and employees
- Report any vehicle accidents or employee injuries to management
TAX PREPARER at Harvey's Tax & Accounting Firm, LLC (2014-11 – Present)
- Analyzed financial records to verify accuracy of tax returns.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
SUPERVISOR at PREMIER KINGS OF GEORGIA INC BURGER KINGS (2023-05 – 2024-05)
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained staff on operational procedures and best practices to enhance productivity.
- Optimized workflow processes, reducing bottlenecks and improving efficiency across teams.
- Conducted performance evaluations, providing constructive feedback to support employee development.
BOOKKEEPER at QuickBooks (2024-10 – 2025-05)
- Analyzed complex business transactions for proper tax treatment.
- Kept abreast of current tax laws and regulations, ensuring clients remained compliant with all applicable requirements.
BIOMETRIC SCREENER at Quest Diagnostics (2014-02 – Present)
- Conducted biometric screenings to ensure compliance with safety and security protocols.
- Collaborated with healthcare professionals to implement effective screening procedures.
- Trained new staff on biometric screening techniques and operational standards.
- Monitored and documented screening results, ensuring accuracy in data collection.
BIOMETRIC SCREENER at IMPACT HEALTH BIOMETRIC TESTING INC (2008-01 – 2019-12)
- Conducted biometric screenings adhering to safety protocols and best practices.
- Ensured accurate data entry into electronic health systems for patient records.
- Collaborated with healthcare teams to streamline screening processes and enhance patient experience.
- Mentored junior screeners on procedures and compliance standards to improve service quality.
SCREENING COORDINATOR at UNITED HEALTHCARE SERVICES INC (2010-01 – 2015-12)
- Coordinated screening processes to ensure compliance with healthcare regulations.
- Developed training materials for new staff on screening protocols and procedures.
- Implemented quality assurance measures to enhance accuracy of patient screenings.
- Analyzed data trends to identify areas for process improvement in screening operations.
BIOMETRIC SCREENER at OPTUM BIOMETRICS INC (2009-09 – 2011-12)
- Implemented process improvements that reduced wait times for patients during screening events.
- Led training sessions for new staff on operational procedures and equipment usage.
- Reviewed screening results for accuracy, ensuring compliance with regulatory requirements.
- Developed strategies to enhance workflow efficiency, contributing to overall operational success.
RAMP AGENT at AIRCRAFT SERVICE INTERNATIONAL INC (2011-01 – 2011-12)
- Operated ground support equipment to facilitate efficient aircraft loading and unloading.
- Conducted safety inspections on cargo handling processes to ensure compliance with company standards.
- Coordinated baggage movement between terminals and aircraft, enhancing turnaround times.
- Trained new team members on operational procedures and safety protocols for ramp activities.
SECURITY OFFICER at UNIVERSAL PROTECTION SERVICE LLC (2011-01 – 2011-12)
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine inspections of facilities to identify potential security risks.
- Responded promptly to incidents, providing assistance and ensuring resolution.
- Collaborated with law enforcement during emergency situations to maintain order.
AVIATION SERVICES at Aramark (2008-01 – 2009-12)
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
CASHIER at Brusters (2006-08 – 2008-08)
- Implemented best practices for cash handling, reducing discrepancies and improving accuracy.
- Collaborated with team members to streamline checkout processes, enhancing overall efficiency.
- Monitored inventory levels at the register, alerting management to low stock situations promptly.
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
SHIFT LEADER at McDonald's Restaurant (2004-01 – 2007-12)
- Supervised daily operations to ensure compliance with quality and service standards.
- Trained and mentored new team members on operational procedures and customer service expectations.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
GAMES ATTENDANT at Chuck E Cheese (2004-07 – 2005-07)
- Oversaw daily operations of games area to ensure optimal guest experience.
- Trained and mentored new staff on game operations and customer service protocols.
- Monitored equipment functionality, conducting routine maintenance to prevent downtime.
- Implemented safety procedures for guests and staff during gameplay activities.
CASHIER at LITTLE GIANT FARMERS MARKET CORPORATION (2003-03 – 2003-12)
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained organized checkout area, promoting efficient workflow during peak hours.
- Assisted in training new cashiers on register operations and customer interaction techniques.
