Mohammad Hazratzai

Resourceful Operations Engineer known for high productivity and efficient task completion. Specialized skills include process optimization, systems analysis, and risk management. Excel in problem-solving, teamwork, and adaptability, ensuring smooth operations and project success.

DCEO- Data center operations engineer - Kforce Inc. - Sterling, Virginia

(2025-10)

• Operated and maintained critical mechanical, electrical, and fire/life safety systems including generators, switchgears, UPSs, PDUs, AHUs, and VFDs.
• Executed rack power-up procedures following commissioning protocols, including verification of rPDU connections and busbar installations.
• Troubleshot facility-level and rack-level equipment issues within defined service level agreements (SLAs).
• Conducted liquid cooling system maintenance including leak detection and thermal management optimization.
• Performed preventative maintenance tasks such as HVAC filter changes and PDU/ATS replacements.
• Supported data center operations teams during 24/7 shift coverage, including rotating schedules.
• Drafted and updated standard operating procedures for equipment handling and emergency response.
• Utilized CMMS platforms to manage workflows, track inventory, and schedule maintenance activities.
• Analyzed operational data to identify areas for improvement in processes.
• Implemented quality control measures to enhance process reliability and safety.
• Maintained equipment and tools to ensure optimal performance and safety standards.

Security Supervisor - Amazon Data Center

(2024-03 - 2025-10)

• Oversee day-to-day security operations within a high-security data center environment, ensuring the protection of critical infrastructure and compliance with security protocols.
• Manage and monitor access control systems, including badge systems and biometric scanners, to enforce authorized access policies.
• Supervise and mentor a team of security personnel, providing training on security procedures, emergency response, and risk mitigation strategies.
• Conduct regular security audits and risk assessments to identify vulnerabilities and implement corrective actions.
• Collaborate with IT and operations teams to integrate physical security measures with information security protocols.
• Respond promptly to security incidents, conducting investigations and coordinating with law enforcement as necessary.
• Maintain accurate records of security activities, incidents, and system configurations, preparing detailed reports for senior management.
• Ensure compliance with industry regulations and standards, preparing for and supporting audits and assessments related to data center security.
• Utilize mechanical skills to perform routine maintenance and minor repairs on security equipment, ensuring optimal functionality.
• Apply troubleshooting techniques to resolve technical issues with security systems, minimizing downtime and maintaining operational efficiency.

Appliance Repair Technician - Sears Home Services

(2020-07 - 2024-01)

• Diagnose and repair a wide range of household appliances, including refrigerators, washers, dryers, and ovens.
• Perform electrical and mechanical troubleshooting to identify issues and determine appropriate solutions.
• Repair or replace faulty components such as motors, thermostats, heating elements, and control boards.
• Conduct preventive maintenance to ensure optimal appliance performance and extend lifespan.
• Install new appliances, ensuring proper setup and functionality.
• Educate customers on proper appliance usage and maintenance practices to prevent future issues.
• Maintain detailed records of services performed, parts used, and customer feedback.
• Stay updated on the latest industry trends and advancements in appliance technology.

BBA - Business Administration - Salam University - Kabul Afghanistan (2017-12)