Monet

Dedicated and customer-focused professional with experience supporting customers, employees, and business operations across hospitality, financial services, higher education, and marketing environments. Strong communicator with excellent problem-solving, organizational, and multitasking abilities, known for delivering exceptional service while handling confidential information with professionalism and accuracy. Completed a Bachelor of Arts in Communications & Journalism while balancing internships, seasonal positions, and professional development, demonstrating perseverance, adaptability, and a strong commitment to continuous learning.

Eager to contribute exceptional customer service, attention to detail, and administrative support in a collaborative organization.

Brand Creative Content Writer (Freelance) - So-Tech-Style - Remote

(2022-02 - 2026-06)

• Assisted in multiple projects from planning through completion while balancing competing priorities.
• Developed WordPress websites and supported digital marketing initiatives.
• Collaborated with photographers, bloggers, and clients to execute marketing campaigns and creative workshops.

Full-Time Student - University of St. Thomas - St. Paul, MN

(2018-09 - 2022-05)

Focused on completing a Bachelor of Arts in Communications & Journalism while strengthening communication, writing, project management, and digital marketing skills. Participated in internships, campus activities, and seasonal employment to gain practical experience.

Guest Services Associate (Seasonal) - Marriott - Minneapolis, MN

(2017-05 - 2017-12)

• Processed check-ins and check-outs, verified billing, created reservations, and processed special requests.
• Managed incoming customer inquiries, and in-person transactions.
• Assisted guests in a friendly, professional and timely manner to ensure guest satisfaction.
• Diffused and resolved escalated customer situations. Maintained a clean and organized front desk area.

Cultural Ambassador (Intern) - Riverland Community College - Austin, MN

(2017-01 - 2017-05)

• Assisted in coordinating events for the Student Life & Leadership department, and completed associated administrative tasks.
• Conducted Cultural Awareness events to include set-up, volunteer involvement, and marketing through the college social media account.
• Answered phone calls, took messages, and redirected calls as necessary.
• Prepared various student interactive activities for orientations.
• Welcomes visitors with a professional demeanor.

Bachelor of Arts - Communications - University of St Thomas (2022-05)