Monica Ramirez
Healthcare professional with a B.S. in Biology, Medical Assistant certification, and administrative experience in a pediatric therapy clinic
Talent
Upland, CAMember since September 4, 2026
Customer serviceDocumentationLeadershipPatient schedulingPOS transactionsFood safetyFinancial reporting
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Customer serviceDocumentationLeadershipPatient schedulingPOS transactions
About
Healthcare professional with a B.S. in Biology, Medical Assistant certification, and administrative experience in a pediatric therapy clinic. Strong customer service, documentation, and leadership skills with experience in fast-paced healthcare and retail environments.
Experience
Administrative Assistant - Carrico Pediatric Therapy
- Coordinate patient scheduling, answer multi-line phones, and assist families.
- Maintain accurate patient records and documentation while protecting confidentiality.
- Support daily office operations, provider schedules, and administrative workflows.
Barista - Starbucks
- Prepare beverages to company standards in a fast-paced environment.
- Deliver exceptional customer service and resolve customer concerns.
- Handle POS transactions and maintain food safety and cleanliness.
General Manager - La Michoacana
(2021-01)
- Led daily operations, staffing, inventory, and financial reporting.
- Trained and supervised team members while maintaining health and safety standards.
Education
B.S. - Biology - University of California, Riverside
A.S. - Mathematics and Science - Mt. San Jacinto College
Skills
Healthcare professional with a B.S. in BiologyMedical Assistant certification
