Monica Srivastav

Quality‑focused, results‑driven rehabilitation leader with 15+ years of progressive clinical and operational experience, including 12 years in management roles. Proven success overseeing complex rehab programs, optimizing financial performance, and elevating clinical outcomes across diverse healthcare settings. Recognized for strong leadership, problem solving, and the ability to strengthen team performance while ensuring exceptional patient care.

Highly skilled in physical therapy practices, interdisciplinary collaboration, program development, and operational excellence within skilled nursing, long‑term care, and rehabilitation environments.

Regional Director of Operations - Reliant Rehabilitation

Lead multi-site operational and clinical functions across assigned regions, ensuring high-quality patient care and strong financial performance. Guide facility directors and interdisciplinary teams to meet quality benchmarks, optimize caseloads, and maintain regulatory compliance.

Travel Rehab Director – Philadelphia Region - Tender Touch Rehab Services - Philadelphia Region

(2020-10 - 2025-01)

Directed clinical and operational performance across multiple facilities during travel assignments. Strengthened team efficiency, ensured consistent delivery of care, and supported facilities in meeting short-term operational needs.

Rehab Director – Parkhouse Rehab & Nursing Home (450‑Bed Facility) - Tender Touch Rehab Services

(2008-12 - 2022-09)

Led daily operations for a large, ortho‑medical‑neuro rehab department with ~20 therapists (PT/OT/SLP) providing both short-term rehabilitation and long-term care.

• Directed operations in a 450‑bed facility with high patient turnover and medically complex caseloads.
• Improved financial performance, consistently achieving 35–44% contribution margin.
• Served as primary liaison among physicians, nursing leadership, medical directors, administrators, and corporate executives.
• Worked closely with NaviHealth care coordinators to optimize patient outcomes and length of stay.
• Developed and implemented a Functional Maintenance Program to prevent functional decline in long-term residents.
• Ensured exceptional customer service by addressing patient/family needs while aligning with organizational goals.
• Identified performance improvement opportunities across clinical and operational areas.

Travel Physical Therapist - Schyler Hospital - New York

(2006-04 - 2006-10)

• Delivered comprehensive therapeutic services including active/passive ROM, muscle re-education, and electrotherapy.
• Performed detailed diagnostic evaluations for muscle, joint, and nerve function.
• Trained nursing staff and family members in PT techniques.
• Consistently recognized for compassionate, high-quality care.

Travel Physical Therapist - New Vanderbilt Nursing Home - New York

(2005-11 - 2006-02)

• Provided therapeutic services for diverse patient populations with orthopedic, neurological, and medical conditions.
• Conducted diagnostic/prognostic assessments.
• Educated nursing staff and patient families.
• Earned repeated commendations for quality and compassion.

Physical Therapist - SRC Physical Therapy - Yonkers, NY

(2005-09 - 2005-09)

• Delivered PT interventions across a wide range of diagnoses.
• Conducted clinical evaluations and administered therapeutic modalities.
• Provided caregiver and staff training.

Physical Therapist - DRC Physical Therapy - New York

(2005-08 - 2005-09)

• Provided therapy services in a specialized orthopedic hospital setting.
• Managed medically complex cases across pediatric to geriatric populations.
• Performed diagnostic exams, developed treatment plans, and executed physician-directed programs.
• Recognized for high-quality, patient-centered care.

Physical Therapist - Madhukant Orthopedic Centre - India

(2001-11 - 2002-05)

• Assessed rehabilitative needs and developed treatment plans for orthopedic patients.
• Delivered comprehensive PT modalities and therapeutic interventions.

Physical Therapist - Bhatia Orthopedic Clinic - India

(2001-05 - 2001-10)

• Performed therapeutic interventions and diagnostic assessments for orthopedic cases.

Physical Therapist - Bhatnagar Physiotherapy Center - India

(2001-03 - 2001-04)

• Administered therapeutic exercises and modalities for diverse patient needs.

Intern Physical Therapist - Hindu Rao Hospital - India

(2000-08 - 2001-02)

• Completed clinical internship in a 200‑bed government hospital.
• Managed high‑volume caseloads.
• Performed diagnostic exams and therapeutic interventions.
• Provided wound care support and trained patients on assistive devices.
• Coordinated schedules for PT assistants and patient flow.

Master’s Degree - Physical Therapy (MPT)