Monique Jarnot

I am a leader who surpasses revenue objectives with market-savvy approaches and persuasive negotiation skills, I have an excellent track record of predicting and planning for new sales directions and market trends. I am a talented project manager, successful at tackling problems with tenacity and sound judgment. I lead by example and inspire sales and marketing staff to perform at peak levels.

Account Manager-Sales and Marketing - Pro Active Work Health Services - Los Angeles, CA

(2020-10 - 2024-10)

• Achieving sales goals by securing new customer relationships and bringing in two to three new clients a month. This results in approximately $30,000 per month in new revenue per patient. My clients include Tesla, Coca- Cola and Trophy Automotive.
• Selling onsite services to clients, including flu shots and blood draws.
• Give benefit-oriented, polished presentations to decision makers driving dramatic revenue growth across multiple sales channels.
• Implementing systems and procedures to increase sales.

Account Manager - Pro Active Work Health Services - Los Angeles, CA

(2013-08 - 2018-09)

• Set clear sales goals and identified activities to advance the sales process and closed 2 to 3 new clients per month.
• Identified new business opportunities through cold calling and marketing.
• Educated clients on new products and services to increase customer engagement.
• Facilitated client satisfaction through customer service to drive growth and referrals.
• Negotiated price terms and sales for services
• Worked with internal team to finalize contracts

Account Manager/Client Services Manager - Western Medical Group - Torrance, CA

(2010-06 - 2013-04)

• Managed existing and developed new client relationships, identified risk and growth opportunities. Increased the practice by 40% overall. Resulted in approximately $30,000 per month per patient. My top clients included Toyota, Cal-State Dominguez, LAUSD, and City of Carson.
• Organized daily workflow and assessed appropriate staffing to provide optimal service. I managed a team of five.
• Monitored, measured and drove client services growth and profit objectives by training, coaching, and motivating new employees when they came on board.
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution. This was done on a weekly basis and solutions were provided immediately.

Account Manager/Marketing Manager - Bayside Medical Center

(2005-12 - 2010-04)

• Increased overall sales by 35% through cold calling, resulting in approximately $30,000 per month per patient.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Oversaw sales forecasting, goal setting and performance reporting for all accounts. My goal was to bring four new clients in every month.
• Pursing new accounts through targeted client development by cold calling 20 -25 new clients a day and following up with current clients monthly.

AA- West Los Angeles College