Monique Pettigrew

Transportation and fleet operations professional with 20+ years of experience supporting dispatch, compliance, reporting, driver coordination, safety procedures, and administrative operations across trucking terminal environments. Skilled in AS400, Samsara, ELD compliance, GPS tracking, invoicing, revenue reporting, and cross-functional coordination with shop, drivers, and operations teams.

Logistics Manager - House COMPLIANACE & lOGISTICS-Solace Treatment center

(2025-03 - 2026-05)

• Medication compliance management to ensure correct dosages and schedules were strictly followed
• Compliance enforcement
• Administered both random and scheduled UA testing for clients, strictly following chain-of-custody and testing protocols
• Managed daily facility logistics, coordinating schedules, appointments, and general operational needs
• Maintained a secure environment by managing day-to-day operations and ensuring the physical safety of all clients on-site
• Facilitated the client intake process by welcoming new arrivals, orienting them to facility rules, and assessing immediate needs

Administrative FLEET Operations/Project Manager - APEX LOGISTICS, LLC

(2001-08 - 2024-10)

• Managed daily operational plans, compliance requirements, and workflow priorities across multiple terminal and satellite locations, supporting safety, productivity, and on-time service goals
• Coordinated daily fleet operations, dispatch priorities, compliance requirements, and workflow planning across multiple terminal and satellite locations to support safety, productivity, and on-time transportation service
• Project management - Served as an agile utility lead, stepping into distressed or high-priority assignments to stabilize delivery and execute urgent deliverables
• Drive Cam and Samsara – safety event reviews and tagging, fleet scorecard management, hardware inventory responsibility
• Bypass and Drivewyze hardware, service and contract management
• Coaching employees to meet company standards for safety, productivity and retention

Training and Development - APEX LOGISTICS, LLC

(2015-08 - 2017-07)

• Administered daily operational reporting and data entry using AS400 systems to ensure process integrity
• Coached operations staff and drivers on safety standards, productivity expectations, attendance performance, and retention goals to improve consistency across daily operations
• Support & Safety - Developed structured 30-, 60-, and 90-day retention and feedback checkpoints for staff evaluations
• Coordinated new-hire onboarding and policy training to support compliance and performance metrics

Regional Fleet Manager - APEX BULK COMMODITIES, LLC

(2011-08 - 2017-04)

• Directed regional fleet operations and allocated resources to maximize daily efficiency and performance
• Supervised a team of direct reports, setting clear goals and tracking performance metrics
• Partnered with the maintenance shop to schedule tractor and trailer service, ensuring 100% safety and regulatory compliance
• Managed full-cycle financial reporting, including revenue tracking, expense auditing, and client invoicing

Driver Manager - APEX BULK COMMODITIES, LLC

(2004-08 - 2011-08)

• Managed daily operations and dispatching for a team of 50 to 100 commercial drivers
• Maintained accurate daily attendance records and tracked overall workforce performance
• Handled logistics invoicing to ensure prompt billing and operational flow
• Enforced federal and company safety compliance standards across entire driver fleet
• Conducted quarterly one-on-one safety reviews with drivers to correct risky behaviors
• Led and facilitated regular company-wide safety meetings
• Investigated workplace incidents, filed official incident reports, and reviewed root cause
• Administrative work (invoicing BOL's, weight tickets, driver logs, scanning, reports)

CSR/Dispatcher - APEX BULK COMMODITIES, LLC

(2001-08 - 2004-08)

• Communicate with customers
• Tracked bulk storage levels and managed stock counts to stop shortages
• Revenue reporting & Resource allocation
• Handled customer bills and office forms with zero mistakes
• Freight Coordination - Planned truck drop-offs and shipping schedules to move goods on time

Graduate - Glendora High School (1999) Glendora, CA