Monnie Collier

Detail-oriented professional with 15 years of experience in financial coordination, insurance billing, income and records verification, and high-volume data entry across healthcare administration, IT/program support, and business operations. Skilled at reconciling accounts, tracking budgets and expenses, verifying documentation for accuracy and compliance, and maintaining audit-ready records in fast-paced, regulated environments. Seeking to bring this financial coordination and data integrity background to a Staff Accountant, Medical Data Entry Clerk, or Controller-track role.

IT Support Specialist at The William Everett Group (2022-08 – Present)

• Review and verify income documentation, ownership approvals, and property records for a large client caseload, ensuring financial and eligibility data is accurate before it is entered into program systems.
• Process and track application data across multiple concurrent cases, catching discrepancies in financial and records data before they become downstream errors.
• Manage client account follow-ups and documentation updates, maintaining organized, audit-ready case files.

Home Visitor at Aunt Martha's (2024-03 – Present)

• Maintain accurate, detailed case documentation and data entry for a full caseload, meeting agency and state compliance/reporting standards.
• Track and report on program and household data points across recurring visits, ensuring consistent, error-free record-keeping.

Estate Manager at Private Estate (2022-02 – 2022-10)

• Tracked household budget, vendor invoices, and payments, reconciling expenses against approved spending to keep operations within budget.
• Coordinated event logistics and multiple vendor accounts simultaneously, maintaining accurate expense records for review.

Dental Assistant / Receptionist at Devoted Dental Staffing (2017-05 – 2022-09)

• Processed patient billing and insurance claims across multiple dental offices, coordinating with insurance providers to resolve discrepancies.
• Managed appointment and payment scheduling, keeping financial and patient records synchronized and current.

Insurance Coordinator at Tracy L. Gaston (2018-07 – 2022-01)

• Verified insurance eligibility and coverage, calculated patient, and insurance payment responsibility, and ensured accurate, real-time billing entries.
• Reconciled payment postings against insurance remittances, finding and correcting billing errors before claims closed.
• Maintained appointment, billing, and record access using Dentrix and Eagle-soft, keeping financial data and patient flow aligned.

Medical Records Technician at Premier Physical Therapy (2019-04 – 2021-08)

• Performed high-volume data entry and maintenance of patient records, ensuring accuracy and HIPAA-compliant documentation across the practice.
• Managed scheduling and records data to support accurate billing and clear communication among providers.

Customer Service Representative at Xerox Business Services / Sprint (2012-08 – 2014-08)

• Managed high-revenue commercial accounts, following structured account-reconciliation and follow-up procedures under high call volume.
• Gathered and relayed client account feedback to improve billing accuracy and service response.

Admissions Representative at Bluegrass Community & Technical College (2009-09 – 2013-06)

• Managed multiple communication channels and maintained accurate student records through consistent, high-volume data entry.

Associate's Degree in Health Science – Tricoci University of Beauty Culture (2022-05)

Associate's Degree in Business Administration – Bluegrass Community and Technical College (2013-05)