Location Director - LaserAway - Philadelphia, PA
(2026-01)
- Drive sales performance while mentoring a team of high-performing consultants that deliver exceptional luxury client experiences
- Conduct expert in-person consultations for high-ticket aesthetic sales
- Educate patients on LaserAway services including laser, body contouring, injectables and medical grade facials
- Identify upsell and cross-sell opportunities that significantly increase revenue
- Hold my team accountable to stay result focused
- Develop a plan to execute daily sales goal which then leads to hitting monthly goal
Fine Dining Server - Dante & Luigi's Corona di Ferro
(2025-11)
- Having knowledge on wine list, wine by the glass, and ideal pairings to compliment the menu
- Welcome guests, assist with coats and chairs, and present menus at a comfortable pace
- Guide guests through the menu, explain back of house techniques, describe specials, confidently provide suggestions
- Execute formal service protocols such as serving from the left, clearing from the right, pouring wine, and performing any required tableside preparation
- Ensure my section is perfectly polished, aligned using symmetry, and set with the correct linens and flatware
- Provide highly attentive, formal table service while maintaining flawless pacing of multi-course meals
Center Manger / Multi-Unit Manger - European Wax Center - Cinnaminson, NJ
(2022-06 - 2026-01)
- Meet daily, monthly and yearly goals for KPI's such as adjusted sales, product sales, package sales and other metrics
- Won multiple contests for package sales, rebooking, and product sales – placed multiple times in the top 10 out of 1,000 stores in the nation
- Manage and train all waxers and front desk associates while holding them accountable for their duties and sales goals every shift
- Review KPI's daily to stay above goal and hit weekly quotas
- Ensure all centers are clean and up to standard at all times, including marketing and advertisements
Server / Cocktail Waitress - MONA - Philadelphia, PA
(2025-01 - 2025-08)
- Greet and serve guests with an upscale dining standard
- Present drinks, food, and bottles in a timely, professional, high-energy manner
- Remain alert at all times, at all points of the restaurant to ensure every task is taken care of and all guests are catered to
- Upsell specials and select items that differ per shift to ensure guests are receiving the full experience of what the restaurant has to offer
Server - SIN Philadelphia - Philadelphia, PA
(2023-10 - 2024-06)
- Deliver an exclusive experience to clients
- Upsell wine pairings
- Adjust to a constant menu change and everyday specials to educate guests on the menu at the beginning of their experience
- Greet guests on time at their table with an educated introduction
Server - Pearl & Mary - Philadelphia, PA
(2023-03 - 2023-10)
- Greet guests in a timely manner of them being seated
- Accommodate any and all guest needs
- Double check all dishes coming out to ensure perfection when delivered to the table
- Pooled system which brings constant teamwork
- Operate in a very small and intimate capacity for tables as small as one guest and as large as 20 guests
Fine Dining Server - Ruth's Chris Steakhouse - Philadelphia, PA
(2022-04 - 2023-12)
- Serve guests drinks and food with fine dining hospitality
- Greet guests in a timely manner of them being seated
- Accommodate any and all guest needs
- Double check all dishes coming out to ensure perfection when delivered to the table
- Host restaurant, run front of the house and seat guests to maintain teamwork
- Make sure guests are comfortable and happy during the length of their stay
- Serve and manage large parties of eight to twelve guests while serving other tables
Wax Specialist - European Wax Center - Latham, NY – Philadelphia, PA
(2018-09 - 2022-05)
- Maintain position at highest wax level for all types of body waxing for speed and efficiency
- Greet and remember guests names and faces for good rapport
- Educated guests during service to close deal on selling products when checking guest out
Esthetician - Skincare Lounge Spa - Philadelphia, PA
(2019-03 - 2021-04)
- Luxurious but not timely waxing services for high profile men and women
- Invasive facial procedures followed by an at home and in spa plan to get guests skin where they desire
- Educated guests on products to purchase for at home use
Esthetician - Hand and Stone - Philadelphia, PA
(2017-09 - 2018-09)
- Build skincare regimens based on facial analysis
- Foster connections with guests with dialogue catered to their skins needs developing trust and loyalty
- Meet sales conversions for skincare products
- Top seller for retail products through entire duration of employment
