Morgan Pidgeon

Client experience and wellness professional with a background in luxury hospitality, business ownership, and service-based operations. Passionate about holistic well-being, meaningful human connection, and creating environments where people feel genuinely seen, supported, and cared for. Combines an intuitive, people-centered approach with strong organizational skills, operational awareness, and an entrepreneurial mindset.

Experienced in building lasting relationships, coordinating daily operations, and delivering thoughtful, personalized experiences. Brings warmth, adaptability, and a grounded approach to supporting both guests and teams.

Licensed Esthetician at STONE FREE BEAUTY COLLECTIVE (2025-09 – 2026-10)

• Managed an average of eight clients and ten services daily, balancing a fast-paced schedule with attentive, individualized care.
• Strengthened client trust and repeat business through active listening, detailed consultations, education, and thoughtful service and retail recommendations.
• Coordinated appointment flow, maintained accurate client records, and upheld consistent sanitation, privacy, and service standards.
• Collaborated with colleagues to adapt to scheduling changes, address client needs, and maintain a welcoming, inclusive environment.

Spa Attendant / Junior Coordinator / Manager on Duty at KNOT SPRINGS (2024-08 – 2025-10)

• Supported front desk and daily operations at a premium wellness destination, coordinating reservations, check-ins, guest flow, and service schedules.
• Assisted in manager-on-duty coverage, opening and closing procedures, cross-department communication, and maintaining guest experience standards.
• Resolved guest questions and service concerns with discretion, empathy, and sound judgment while supporting smooth operations during busy periods.
• Used Mindbody for bookings and guest information; processed transactions and helped maintain accurate records and efficient workflows.

Owner & Licensed Esthetician at HAPPY FACES COLORADO (2023 – 2024)

• Founded and independently operated a holistic skincare business, overseeing service delivery, client relationships, and all day-to-day operations.
• Managed the full client journey, including outreach, consultations, scheduling, follow-up, and retention through personalized, relationship-centered service.
• Handled marketing, purchasing, inventory, payment processing, expense tracking, and retail recommendations.
• Built a values-driven brand centered on intentional care, client education, trust, and community connection.

Licensed Esthetician at MOUNTAIN GLO (2022-11 – 2023-03)

• Delivered customized services in a destination hospitality setting, combining technical expertise with attentive guest care.
• Supported consultations, product education, retail sales, treatment-room readiness, and team coordination.

Bachelor of Arts in Sociology – Saint Louis University (2016)

Esthetics – Aveda Institute Denver (2021)