Morgan Simpson

Operations and client-services professional with 15+ years coordinating events, schedules, vendors, logistics, documentation, customer needs, and fast-moving day-to-day priorities. Highly organized, proactive, and self-directed, with strong follow-through and experience keeping multiple stakeholders, deadlines, and operational details aligned across remote, office, and field environments.

Client Specialist - Griswold Home Care of La Jolla - San Diego, CA

(2026-03 - 2026-09)

• Coordinated community meetings, educational programs, resident events, communications, materials, schedules, and related logistical details from planning through follow-up.
• Managed client inquiries, intake meetings, scheduling needs, service updates, documentation, and time-sensitive follow-up across clients, families, caregivers, leadership, and community partners.
• Tracked event and partnership activity, proposed dates, status, attendance, follow-up needs, and operational details to keep multiple initiatives organized and moving.
• Responded to schedule changes and evolving needs, communicated updates promptly, and followed issues through resolution using WellSky and other digital tools.

Owner / Operator - LSMS Enterprises, LLC

(2012)

• Founded and operate an independent consumer-products business serving customers and retail partners nationwide, with ownership of day-to-day operations and logistics.
• Coordinate vendors, purchasing, customer orders, fulfillment, shipping, schedules, documentation, and deadlines while managing multiple priorities independently.
• Maintain invoices, expense records, contracts, spreadsheets, customer and vendor communications, and operational files with close attention to accuracy.
• Resolve shipping, supplier, order, and timing issues proactively, keeping stakeholders informed and work on schedule.

Owner / Operator - Mullet On The Go

(2009)

• Manage customer communication, product orders, vendors, fulfillment, shipping, records, scheduling, and administrative operations for an ongoing consumer-products business.
• Prioritize competing customer and operational needs independently while maintaining responsive service and dependable follow-through.

Caregiver - Happier At Home - Whittier & Long Beach, CA

(2025-07 - 2026-03)

• Provided dependable one-on-one support while managing scheduled commitments, changing needs, and family communication with professionalism, discretion, and sound judgment.

Bachelor's Degree - San Diego State University (1996)

Paralegal Certificate - University of San Diego (1996)