Mourad Galles

Tunis‐Carthage December, 28th 2022

Dear Sir,

My name is Mourad GALLES, Tunisian, 55 years old. I hold the diploma of « Computer engineer » and a Masters in « Electronic systems and communication networks ».

I worked for four years as an engineer analyst in a bank and for 30 years

I progressed until the position of IT department manager in a company specializing in aeronautical maintenance. I am a specialist in iseries airframe and I have a perfect command of Windows. I worked on projects dealing with different subjects specifically: human resources, inventory and maintenance management. My latest projects relate to dematerialization, web scraping and the reliability of information systems.

I am open to life, dynamic, serious and anxious to improve myself. My personality matches my professional motivation. With a great sense of listening and good analytical and synthesis skills, I am able to focus today on functional and organizational aspects through consulting and support missions. With a strong technical and organizational culture, I will be able to accomplish the tasks entrusted to me, with the ease and performance expected.

Best Regards,

Mourad GALLES

September 1991

To

March 1994

Professional experience

IT Engineer

Missions:Staff Management, Accounting, Billing

Environment:IBM43, IBM92, CICS, COBOL, SQL, DB2, JCL

Company: «National Agricultural Bank» in Tunis

April 1994

To

March 2001

IT Administrator/Analyst

Missions:

 Iseriessystem administration

 Management of system, users and units

 AMASIS CMMS Administration and Management

 Application of Software revision

 Administration of users, roles and authorizations

 Starting, initialization and Management of software modules:

Graphic documents, Automatic provisioning and Inventory modules

 Management of software modules:

Maintenance Planning function and Scheduled Maintenance Module

 IT Asset Management

 Project Management

Environment: Iseries, Windows, DB2, Query/400

Cobol, SQL

Company: «Tunisair Technics» in Tunis

April 2001

To

November 2008

IT Project Manager

Missions:

 Iseries system administration

 Management of system, users and units

 AMASIS CMMS Administration and Management

 Management of Software revision

 Administration of users, roles and authorizations

 Starting, initialization and Management of software modules:

Documentation and Bar Code modules

 Management of software modules:

Scheduled Maintenance, Graphic documents, Automatic provisioning and Inventory modules

 Data Treatment:

Data Cleansing of the Reference Database: Extraction and uploading in the CMMS

Assistance for cleansing of the Engineering Documents Database

Engine Checks documents: Digitization, OCR, Structuring and uploading in the CMMS

 Application Development:

Centralized management of maintenance sites

Deep Revision of the customization of Maintenance Planning procedure

Assisted Packaging

Centralized management of tracking and storage parameters for serialized equipments

Maintenance card library management

Dashboard of the Logistic preparation process

 Project Management

 Team Management

Environment: Iseries, DB2

Cobol, RPG, VB.NET, SQL , Query/400

Company: «Tunisair Technics» in Tunis

December 2008

To

Now

IT Senior Manager

Missions:

 Iseries system administration

 Management of system, users and units

 CMMS Administration and Management (AMASIS)

 Management of Software revision

 Administration of users, roles and authorizations

 Management of software modules:

Scheduled Maintenance, Graphic documents, Automatic provisioning, Inventory, Documentation,

Bar Code and Service Bulletin modules

Deep Revision of the Service Bulletin management procedure

 Application Development:

Service Bulletin dashboard

Service Bulletin web scraper

Centralized management of aeronautical maintenance worksites based on Microsoft Project

Centralized management per worksite of production staff Time

Assisted preparation of Jobs Cards

Dashboard of the document preparation process

Maintenance Work scope scraper

Customer relationship management

Management of Quality Assurance and Maintenance Safety

 Data Treatment: Routine Data Cleansing

 Project Management

 Digital archiving of maintenance records

 Team Management

 Meeting Management

 Strategy adaptation

 Evaluation of the performance of the AMASIS software, study of existing software on the market and publication of a summary report

 Routine strategic oversight

Environment: Iseries, DB2

Cobol, RPG, VB.NET, SQL, Query/400

Qhell, Java

Company: «Tunisair Technics» in Tunis

2007 Master

Speciality:Electronic systems and communication networks

Establishment : Polytechnic School of La Marsa

1991 Diploma in Computer Engineering

Establishment : National School of Computer Science - Tunis

1984 Scientific Baccalaureate

Spinneret:Math's-Sciences

Establishment : Boys High School of Sousse