Muhammad Abdullah

Data center infrastructure professional with 4+ years of hands-on experience supporting mission-critical data center operations, infrastructure deployments, and field installation activities. Experienced assisting with site surveys, installation planning, schedule tracking, vendor and subcontractor coordination, project documentation, QA/QC, and issue resolution. Hands-on background includes electrical distribution, structured low-voltage cabling, rack and cabinet layouts, network and server infrastructure, HVAC/cooling environments, and data center white-space installations.

Comfortable working with project managers, engineers, contractors, and field teams to support data center build-out activities from planning through installation and closeout.

Data Center Lead (Dell AI Data Center) - Peak Systems Inc - Chicago, Illinois

(2026-01)

• Support large-scale data center deployment and white-space installation activities involving server racks, network equipment, structured cabling, power distribution, and supporting infrastructure.
• Work with project managers, Dell engineers, contractors, and field teams to coordinate daily installation activities, manpower, priorities, and project requirements.
• Assist with site surveys, field verification, equipment placement, rack layouts, cable routing, power requirements, and installation planning.
• Support installation of servers, network equipment, racks, fiber-optic and copper cabling, power whips, PDUs, and related data center infrastructure.
• Review rack elevations, floor plans, network diagrams, installation documents, and project requirements to help verify field work against project specifications.
• Assist with equipment inventories, bills of materials, installation trackers, technical documentation, and project closeout records.
• Coordinate with vendors and subcontractors during installation activities, track progress, identify field issues, and communicate updates to project leadership.
• Perform QA/QC checks on completed installations, document deficiencies, and assist with corrective actions and punch-list completion.
• Troubleshoot installation issues involving racks, servers, cabling, network equipment, power connectivity, and supporting infrastructure.
• Support schedule tracking and communicate project status, installation progress, technical issues, and field conditions to project managers and stakeholders.

Mission Critical Data Center Technician - Southwest Airlines - Dallas, TX

(2022-02 - 2025-12)

• Supported mission-critical data center infrastructure including enterprise servers, networking equipment, structured cabling, power, cooling, storage, and backup systems.
• Participated in equipment installation, infrastructure upgrades, rack deployments, server refreshes, cabling activities, and data center maintenance projects.
• Assisted with rack layouts, equipment placement, power requirements, cable routing, labeling, and documentation during infrastructure installation work.
• Worked with internal IT teams, vendors, and contractors during maintenance, installation, troubleshooting, and infrastructure change activities.
• Performed field inspections, equipment verification, troubleshooting, and post-installation validation to identify issues and confirm completed work.
• Maintained equipment inventories, configuration records, installation documentation, incident tickets, and technical records through ServiceNow.
• Supported data center power and cooling monitoring and assisted with issue resolution involving environmental or infrastructure conditions.
• Troubleshot Dell PowerEdge and HPE ProLiant servers, Cisco network connectivity, Linux systems, RAID, VMware, storage, and related infrastructure.

IT Service Center Manager - Geek Squad - Dallas, TX

(2018-10 - 2020-02)

• Supported daily IT service operations involving hardware diagnostics, repairs, installations, troubleshooting, and technical support.
• Coordinated service activities, repair workflow, equipment tracking, and completion of assigned technical work.
• Performed PC and laptop hardware troubleshooting involving memory, storage, power, motherboards, operating systems, and network connectivity.
• Installed, configured, and imaged Windows systems and resolved hardware, software, and connectivity issues.

Bachelor of Science - University of Michigan-Flint

IT