Nadia James

Licensed esthetician, makeup artist, and beauty professional with experience in client care, product recommendations, sales, and business operations. Skilled at creating positive client experiences, assessing individual needs, maintaining sanitation standards, and building lasting customer relationships.

Medical Billing & Insurance Representative - Wheaton Eye Clinic - Wheaton, IL

(2025-11 - 2026-09)

• Assisted with medical billing and insurance-related inquiries.
• Supported insurance claim and coverage questions and communicated with insurance providers as needed.
• Maintained accurate patient billing and insurance information while handling information professionally.

Medical Courier - Quest Diagnostics - Chicago, IL

(2025-01 - 2025-10)

• Transported medical specimens and related materials between designated locations while following handling and delivery procedures.
• Supported timely pickups and drop-offs and maintained professionalism when coordinating deliveries.
• Followed applicable confidentiality and safety practices when handling medical materials.

Makeup Artist - Ulta Beauty - Evergreen Park, IL

(2023-05 - 2023-12)

• Provided makeup application and beauty recommendations tailored to customers’ preferences and needs.
• Helped customers select cosmetics and beauty products by explaining product features, shades, and application techniques.
• Delivered friendly, personalized service while supporting a positive shopping experience.

Salon Owner/Operator - Naughty Minx Aesthetics LLC - Oak Lawn, IL

(2019-02)

• Provide esthetic services, including facial waxing, while maintaining a clean and professional treatment space.
• Follow sanitation and sterilization standards in accordance with applicable laws and business procedures.
• Build client relationships, deliver attentive service, and guide clients through treatment options.

Sales Associate - MAC Cosmetics - Aurora, IL

(2021-09 - 2022-02)

• Greeted customers, identified their needs, and provided professional product and service recommendations.
• Answered questions and shared accurate information about products, prices, and services.

Caregiver - St. Coletta’s of Illinois - Chicago, IL

(2018-03 - 2021-08)

• Assisted clients with activities of daily living, including bathing, dressing, grooming, and personal care.
• Maintained a clean, organized environment and completed light housekeeping tasks to support client comfort and safety.
• Provided compassionate support to promote clients’ daily well-being.

Esthetics - Tricoci University of Beauty Culture

Nursing - Northern Illinois University