Project Assistant - Research Foundation of the City University of New York (RF CUNY) - New York, NY
(2024-01)
- Manage budget tracking and financial reporting, ensuring accurate monitoring of company spending.
- Lead day-to-day purchasing operations across multiple funding streams, ensuring smooth stakeholder coordination.
- Maintain accurate records of expenditures in processing purchase orders, invoices, and reimbursements.
- Use Microsoft Excel to manage data systems, streamline processes, and coordinate logistics for meetings, events, and conferences.
- Planning and organizing conferences, company events and logistics
Assistant Administrative Coordinator - Baruch College Computer & Tech Center - New York, NY
(2022-06 - 2024-01)
- Managed the procurement process for goods and services for taxed and untaxed transactions. Skillfully negotiated contracts, resulting in a 15% reduction in expenses.
- Streamlined operations and reduced costs by efficiently purchasing and receiving transactions.
- Analyzed and resolved technical issues submitted to the College's CRM system, resulting in minimal downtime, prompt issue resolution, and an improved user experience.
- Created comprehensive reports and spreadsheets, demonstrating advanced skills in data analytics.
- Tracked expenses, monitored budget variances, and analyzed financial performance to aid in informed decision-making.
Cashier/Customer Service - Key Food Supermarket - Sunnyside, New York
(2019-08 - 2024-01)
- Managed cash office operations following compliance standards, handling an average of 150 daily transactions
- Successfully resolved customer complaints and issues, achieving a 95% customer satisfaction rate.
- Assumed a leadership role: trained and oriented 18 new hires, ensuring seamless integration into the cashier/customer service team, resulting in a 25% reduction in training time and improved team efficiency.
College Assistant - CUNY Accelerated Study in Associates Program - New York, NY
(2021-11 - 2022-06)
- Ensured program integrity by verifying applicant eligibility and guaranteeing strict adherence to program requirements and financial guidelines. Facilitated information session presentations, conveying program requirements to a diverse audience, resulting in increases in enrollment and a better understanding of the program.
- Utilized Hobsons CRM to maintain precise communication logs and report attendance data, contributing significantly to evaluating Enrollment Registration session success and overall program efficiency.
- Engaged eligible students through targeted outreach, nurturing a sense of community and commitment. Demonstrated responsiveness by promptly addressing email inquiries, resolving issues, and delivering detailed information, enhancing the applicant experience and reinforcing the program's reputation.
Youth Advocate Intern - Tomorrows' Leaders NYC - New York, NY
(2023-04 - 2023-07)
- Conducted one-on-one mentoring sessions with students in an in-school program, providing support and guidance.
- Maintained regular communication with teachers, facilitating a coordinated approach to student development.
- Developed and implemented tailored Individual Achievement Plans for each student on caseload, addressing specific needs and goals.
