Nakealius Ards

Air Force Security Forces Flight Sergeant with 10+ years’ experience in overseeing information assurance, incident management, hardware/software troubleshooting, physical security, and policy compliance. Combines academic training in software development and cybersecurity with US Air Force experience to deliver high-touch customer support and maintain critical technical assets. Proven ability to log, triage, and resolve issues via phone, email, and remote connectivity across Windows, macOS, iOS, and O365 environments.

Active

CompTIA Security+ certified, local to the Crestview area. Results-oriented with outstanding communication, interpersonal, multitasking, administration, organizational, and problem-solving skills with success in:

Flight Sergeant - Eglin Air Force Base - FL

(2024-03 - 2026-09)

• Direct comprehensive physical and technical security operations across an expansive 720+ square mile enterprise, protecting $18B+ in critical physical and digital infrastructure
• Supervised a 72-person team, managing employee development plans and oversaw 400+ training task and qualification milestones.
• Oversee continuous monitoring and triage for 5,000+ integrated alarm endpoints, 70 research sites, and 46 high-security operational posts.
• Coordinate cross-functional support for 9 division business units and 34 partner organizations to ensure 100% policy compliance and uninterrupted facility operations.

Operations NCO - Eglin Air Force Base - FL

(2022-08 - 2024-03)

• Managed daily operational workflows and resource protection for a 379-person workforce across a multi-tenant enterprise base.
• Authored and updated technical policies, standard operating procedures (SOPs), safety checklists, and 8 service-level agreements (SLAs) with external stakeholders.
• Managed procurement forecasting, asset lifecycle, and inventory control for a $2.5M technical and emergency equipment portfolio.
• Ensured strict organizational compliance with regulatory standards, optimizing manpower allocation and operational efficiency.

Emergency Communications Center Controller - Eglin Air Force Base - FL

(2021-10 - 2022-08)

• Fielded high-volume incoming customer and emergency calls, logging incident details into central databases and dispatching rapid response units.
• Monitored 425 integrated electronic alarm accounts and municipal communication networks to ensure rapid root-cause diagnostic and issue escalation.
• Prepared detailed incident reports, audited shift logs, and managed chain-of-custody documentation for compliance and investigation purposes.

NCOIC of Supply - Spangdahlem Air Base - Germany

(2020-07 - 2021-10)

• Managed the department's supply chain and equipment inventory, overseeing $1.8M in specialized technical/emergency hardware and a 38-vehicle operational fleet.
• Conducted vendor research, budget tracking, and funding requests to acquire new technical equipment and expand team operational capabilities.

Flight Sergeant - Móron Air Base - Spain

(2018-02 - 2020-07)

Response Force Leader - Kunsan Air Base - South Korea

(2016-06 - 2018-02)

Patrolman - Lajes Field Air Base - Portugal

(2015-05 - 2016-06)

Bachelor of Science - Software Development and Security - University of Maryland Global Campus

Associate of Science - Criminal Justice - Community College of the Air Force