Nancy Rios

As a competent and detail-oriented Payment Poster, I use medical billing software to ensure that insurance and patient payments are posted accurately and on schedule. Account reconciliation, refund processing, adjustments, and write-offs in strict conformity with corporate standards are all areas of competence for me. I thrive in keeping exact and organized billing records, generating and analyzing thorough reports to identify trends and anomalies, and facilitating data-driven decision-making.

My excellent communication skills allow me to handle patient data with care, and educate and coach new employees.

Collaboration and constant progress are at the heart of my professional philosophy. I thrive in cross-functional teams, where I can help to streamline revenue cycle processes and improve billing methods. My ability to provide thorough billing reports and identify areas for improvement has repeatedly helped my teams implement data-driven initiatives.

With a strong background in medical billing and a desire for excellence, I am committed to streamlining billing procedures and maintaining compliance with all applicable legislation and standards.

PROFESSIONAL EXPERIENCE

Apex Medical Management / Payment Poster

San Antonio, TX | March 2023 – Present

• Used MOMS AT billing software to easily submit insurance and patient payments while maintaining high levels of accuracy and timeliness.
• Reconciled posted payments with daily deposit records, quickly resolving inconsistencies to guarantee correct financial records.
• Processed refunds, adjustments, and write-offs in accordance with corporate regulations, assisting in the smooth administration of patient accounts.
• Maintain accurate and structured records of billing operations and payment posts, allowing for simple auditing and reporting.
• Generated and evaluated detailed billing reports to detect trends, inconsistencies, and areas for improvement, so enabling data-driven decision-making.

Suzanne Rostomian, CPA / Payment Poster

San Antonio, TX | August 2001 – March 2023

• Used MOMS AT billing software to easily submit insurance and patient payments while maintaining high levels of accuracy and timeliness.
• Reconciled posted payments with daily deposit records, quickly resolving inconsistencies to guarantee correct financial records.
• Processed refunds, adjustments, and write-offs in accordance with corporate regulations, assisting in the smooth administration of patient accounts.
• Maintain accurate and structured records of billing operations and payment posts, allowing for simple auditing and reporting.
• Generated and evaluated detailed billing reports to detect trends, inconsistencies, and areas for improvement, so enabling data-driven decision-making.

EDUCATION

Certificate as a Medical Secretary

Career Point Institute, San Antonio, TX | 2002

Externship:

• Performed duties of a Medical Secretary at the Injury and Pain Rehab Center. Responsibilities included answering a multi-line telephone system, responding to patient inquiries, directing calls, and retrieving patient records.

High School Diploma

Canyon High School, New Braunfels, TX | May 1997