Office Assistant at Astle Tax Services (2016-01 – Present)
Mostly seasonal
- Using excel to create spreadsheets, organizing files to improve and speed up workflow
- Sorting receipts and organizing information to be analyzed
- Organizing client information
- Taking down client contact information
- Alphabetic filing
- Preparing folders of the client's copy of their information
Express Cashier at Hollywood Casino (2026-01 – 2026-06)
- Performs typical cashier duties
- Knowing the PennCash system
- Making sure customers have a memorable experience through friendliness and going the extra mile
- Maintaining the counter space and the dining area by stocking, cleaning, emptying trash
- Good cash handling
- TAM Alcohol serving certified
- Knowledge of running a micros Point of Sale system
- Taking food orders accurately and making sure any specifics are noted to the cook
- Filling fountain drinks and maintaining soda machine
- Making sure the right orders were delivered to the correct people
Care Assistant - Stephanie Astle (2023-08 – Present)
- Helped with care of disabled sister
- Helped with assistance of PT exercises
- Helped with daily motility
- Helped assist with medication and pain management as needed
- Provided emotional support as needed
Volunteer Crisis Counselor at Crisis Text Line (2024-09 – Present)
- Completed 30 hours of training and passed an assessment to become a crisis counselor
- Utilizing good contact techniques to communicate with a texter, showing empathy, determining if someone is suicidal, has suicidal ideation, working alone and with supervisors and other volunteers to bring the texter to a better state of mind and come up with a coping plan the person can use after the conversation ends, writing a report after to go into the data base to improve things for all future texters
