Natalie Tiono

Reliable and customer-focused professional with 2+ years of experience in cashier and front-of-house management within the food service industry, combined with 4 years of machine operation experience in a fast-paced manufacturing environment in Australia. Proven track record of accurate cash handling, efficient point-of-sale operation, team supervision, and delivering excellent customer service.

Advanced

English communication skills. Seeking to bring strong attention to detail, reliability, and a positive attitude to the Cashier role at Costco.

Cashier & Manager - Scramble Cafe & Restaurant - Philadelphia, PA

(2024-01)

• Operated point-of-sale (POS) system to process cash, credit, and mobile payments accurately for a high volume of daily customers.
• Managed daily cash drawer reconciliation, deposits, and end-of-shift financial reporting with 100% accuracy.
• Supervised and scheduled a team of front-of-house staff, ensuring smooth daily operations and excellent customer service.
• Trained new employees on POS operation, customer service standards, and cash-handling procedures.
• Resolved customer complaints and service issues promptly, maintaining high customer satisfaction ratings.
• Monitored inventory levels and coordinated supply orders to prevent stockouts and minimize waste.

Machine Operator - Fonterra Pty Ltd - Australia

(2020-01 - 2024-01)

• Operated and monitored automated production machinery in a fast-paced manufacturing/dairy processing facility.
• Performed routine machine inspections, troubleshooting, and basic maintenance to minimize downtime.
• Followed strict food safety, quality control, and workplace safety standards (WHS/OSH compliance).
• Collaborated with production team members to meet daily output targets and quality benchmarks.
• Maintained accurate production logs and reported equipment issues to supervisors in a timely manner.
• Consistently recognized for punctuality, reliability, and strong work ethic over 4 years of continuous employment.

Paket C (Indonesian High School Equivalency Diploma) - Indonesia (2010-01)