Caitlin Brady

I am a multi-faceted, efficient and reliable administrative/customer service professional with extensive experience in International document review and verification of validity, in accordance with the Department of Homeland Security Save Program. I am adept at understanding and communicating complex policies and procedures to a diverse clientele and staff. I possess an array of skills covering administrative support, customer relations and communications and am proficient in Microsoft Word, Excel, PowerPoint, and proprietary database management systems.

Cashier - Loews Home Improvement

(2016-08 - 2017-08)

• Assisted in ringing up customers merchandise that was being purchased from the store as well as verifying internet orders for pick up or delivery

Title Clerk - Classic Kia Imports

(2015-12 - 2016-02)

• Process vehicle tags and titles for any new or used vehicles being purchased by customers, as well as filing answering phones and replying to emails regarding tag and title questions or problems

Tag and Title Clerk - AutoNation Honda Dulles

(2015-10 - 2015-12)

As a Tag and Title Clerk my job responsibilities were to assist the other department clerks with registering and tagging new and used vehicles being purchased by customers at the dealership as well as verifying insurance policies against state requirements.

Customer Agent II - Maryland Motor Vehicle Administration

(2006-03 - 2015-10)

I worked in a dynamic and fast-paced environment, welcoming and processing an extremely diverse clientele with a vast array of needs. I researched applicants' driving records prior to processing a new title and tags as well as processing title work for active military members using customs documentation for any returning members. and collected lapse-of-insurance payments for uninsured vehicles.

B.S. - General Business Studies and Computer Skills - Montgomery Community College

B.S. - General Business Studies and Computer Skills - Ashworth College (Georgia)