Natascha Casanova

Dedicated and results-driven professional with over 15 years of experience in retail management, specialized in the jewelry industry. Proven track record of driving sales, enhancing customer satisfaction, and ability to build strong customer relationships. Solid interpersonal skills, working in the luxury industry, strong leadership, problem-solving, Customer Service, Retail, Sales, and Strategic Planning, time-management and organizational skills.

A strong professional with a Bachelor’s degree in Marketing.

Work Experience

Sales Representative

Leonardo Jewelers-Metuchen, NJ

July 2021 to Present

• Selling products using solid arguments to prospective customers
• Performing cost-benefit analyses of existing and potential customers
• Maintaining positive business relationships to ensure future sales

Assistant Manager

Boutique Cartier Santo Domingo-Santo Domingo, DO

August 2010 to July 2019

• Managed a group of associates
• Maintained all operations within the store, inventory both ordering and receiving merchandise, visual merchandising and sales
• Opened and closed the store at the beginning or the end of shifts
• Interview, select and train potential associate candidates
• Maintain the neat and professional appearance of the sales team and sales floor
• Enforced company policies and procedures

Operations Manager

Panamerican Judo Union-Santo Domingo, DO

July 2001 to December 2009

• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating

Bachelor's in Marketing

Universidad Iberoamericana-Santo Domingo, DO

September 1996 to 2000