Natasha Baccari

I'm an administrative professional currently working in the legal field. My primary role is to work with Clients throughout the entire legal process, from the initial phone call through intake, and to support them once the firm has been retained for legal services. I am looking for a change of pace and more in-person customer engagement opportunities.

Legal Administrative Assistant - Shark Law Offices - Southfield, MI 48075

(2023-03)

• Answer multi-line phone system
• Intake new clients
• Gather information related to legal cases
• Data entry in legal software management system
• Complete forms (writs for garnishment, appearances, etc.)
• Work with courts, court officers, banks, and businesses to manage legal files

Team Member - Tractor Supply Company

(2023-03 - 2025-12)

• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company
• Recovery of merchandise
• Participate in mandatory freight process
• Assemble merchandise
• Perform janitorial duties
• Execute price changes/markdowns
• Assist customers with loading purchases
• Ensure the customer has a Legendary shopping experience that sets them apart from the competition
• Complete all documentation associated with any of the above job duties

Senior Content Writer/Marketing Specialist - ESI Group - Farmington Hills, MI

(2014-06 - 2023-01)

• Create original, creative, and dynamic content aligned with the company's message
• Manage the company's blog page – plan, write, proof, publish and promote
• Managed ESI talk Magazine, ESI Group's bi-yearly publication
• Produce content for a variety of marketing materials including, but not limited to, customer success stories, corporate website, social media, advertisements, brochures, flyers, Pardot emails, product release notes, etc.
• Work directly with product managers to gather/reproduce technical content into various forms of marketing materials
• Edit and proof corporate communications before publication
• Ability to maintain multiple projects for the company's extensive product portfolio while working under tight deadlines
• Work closely with the press to create both print and digital advertisements
• Proven ability to work closely with and present to high-level leaders across the company
• A knack for working with non-English speakers to develop and create marketing materials
• Daily use of Microsoft Office (Office 365), Adobe Reader, SharePoint, Salesforce, Pardot, Wordpress and Wix

Integrated Media Specialist - iHeartMedia Inc. - Farmington Hills, MI

(2012-10 - 2014-05)

• Produced client base through various forms of lead generation
• Copywriting for on-air commercials and online marketing and advertising campaigns
• Developed multimedia marketing and advertising solutions with interactive capabilities to increase sales and branding
• Executed on-air radio, online and on-site promotional campaigns
• Coordinated a weekly schedule to ensure that budget goals are met and exceeded
• Frequently presented before large groups of senior-level professionals
• Provided superior customer service to clients to ensure the highest level of quality service
• Daily use of Microsoft Office

Bachelor of Integrated Studies - Communications - Oakland University (2006)