Cindy Lorton

Experienced administrative and legal professional with over 20 years of experience in court operations, tax examination, compliance, records management, and customer service. Proven ability to analyze complex documentation, maintain accurate records, and provide exceptional service to the public.

Court Clerk III - Cobb County Clerk of Superior Court

(2025-12 - 2026-02)

• Assisted attorneys, litigants, and the public with court procedures, case status inquiries, fees, and legal documentation.
• Reviewed and accepted legal filings in compliance with court procedures and deadlines.
• Processed subpoenas, court orders, warrants, citations, deeds, and case disposition documents.
• Entered, scanned, indexed, and maintained court records within electronic case management systems.
• Audited case information for accuracy and prepared reports and spreadsheets to support court operations.

Correspondence Examination Technician - Internal Revenue Service

(2022-05 - 2025-09)

• Conducted detailed examinations of federal tax returns and taxpayer correspondence involving complex income reporting issues.
• Analyzed case files to determine examination scope, identify discrepancies, and resolve additional issues discovered during review.
• Corresponded with taxpayers to obtain documentation, explain tax liabilities, and promote voluntary compliance.
• Applied current tax laws, regulations, and IRS procedures to support accurate case resolutions.
• Maintained productivity and quality standards while managing a high-volume caseload.

Bankruptcy Administrative Assistant - Burrow and Associates, LLC

(2021-12 - 2022-05)

This position was in the Bankruptcy department working directly under the attorney Michael Burrows.

• Prepared 341 packets
• Obtain documents from clients needed for their case in bankruptcy court
• Scheduled court dates online with the Bankruptcy Court in Northern and Middle Georgia
• Prepared court motions and orders for fees to be obtained by the firm from the court
• Assisted office manager with any additional office tasks needed and other projects requested by other attorneys in the bankruptcy department of the firm.

Closing Coordinator - The Dow Law Firm

(2021-03 - 2021-06)

• Schedule real estate refinances on the calendar for the office
• Contacting attorneys from approved attorney list to schedule closings with them and send out confirmation notices to attorney's and the title company.
• Corresponding with Title Companies to obtain closing documents. Once documents are sent to the office (electronically) they then must be forwarded to the Attorney in a timeframe that allows attorney to have time to print and time to arrive at closing location on time.
• This position required the use of the following: Multiple Google Calendars, Google Drives, and multiple Gmail Accounts and the use of the software Snapdocs and Citrix Sharefile.

Funding Coordinator - First Key Homes, Inc.

(2018-02 - 2018-11)

• Primarily responsible for gathering, documenting, reviewing and validating requirements related to real estate acquisition and funding with lenders.
• This will encompass pre-acquisition due diligence, issue resolution, legal documentation and funding preparedness.
• Key partner to the Acquisition Integration team, accounting team and business leaders throughout the organization.
• Review incoming documentation, match it against criteria and record results.
• Maintain accurate data in data warehouse.
• Identifying and resolving data anomalies, errors and omissions.
• Upload certified documents to lender and maintain record of transfer.
• Resolve data exceptions received from lender in timely manner and track the progress of exceptions through resolution.
• Batch properties together to manage timing and prioritization.

Forms Compliance Analyst - Wolters Kluwer – CCH Small Firm Services

(2015-05 - 2017-08)

Hired full-time after success as a temporary hire project from Sept 2013 – April 2014

• Inspected and updated almost 7,000 state tax forms from each state on a yearly basis.
• Verified forms for compliance within the CCH software while creating/modifying tax forms with proprietary software (Excel Oriented).
• Coordinate with 4 teams to obtain individual state approvals for tax forms, attach forms to database (Lotus Notes), & use of Adobe Acrobat to manipulate PDFs.

IT Customer Support Analyst - Aaron's Inc.

(2014-08 - 2015-03)

• Provided technical support for 2,000+ stores via phone & email troubleshooting internet connections, printer connections, computer upgrades, modem issues, password issues & other any other technical issues that arise.

Bachelor of Science - Information Systems - Kennesaw State University (2013)

Community Association Management Course - Georgia Real Estate of Atlanta, GA (2026-06)