Natasha Brown

Family Science professional and certified Trauma Support Specialist dedicated to creating organized and supportive environments where people can feel heard.

Experience in navigating high-volume customer care and strict deadlines has developed into an ability to de-escalate stressful situations and solve problems quickly and empathetically. Brings a blend of patience, efficiency, and trauma-informed perspective to contribute to the environment.

Personal Shopper at Sam's Club - Online Grocery (2024-03 – 2026-07)

• Optimized workflow efficiency by managing high-priority tasks and coordinating logistics under strict deadlines.
• Maintained a calm, welcoming, and supportive environment while using de-escalation skills to resolve high-stress conflicts.
• Tailored communication styles to meet the diverse needs of a wide demographic of community members.

Teacher's Aide (Internship) at Ivy Hall Academy (2026-01 – 2026-04)

• Assisted teachers in implementing age-appropriate lesson plans and fostering a supportive and engaging learning environment.
• Monitored student behavior and academic progress by providing dedicated one-on-one support for students.
• Supervised both indoor and outdoor activities, ensuring a safe environment for all children.

Personal Shopper at Walmart - Online Grocery (2021-10 – 2024-03)

Personal Shopper at Walmart - Online Grocery (2020-07 – 2021-10)

Bachelor of Family Science in Family Science – Utah Valley University (2026-08)

Associate of Humanities & Social Sciences in Humanities & Social Sciences – Utah Valley University (2024-12)