Natasha Headley

I am a hardworking and passionate job seeker with strong organizational skills and eager to secure. Ready, willing and able to help the team achieve company and community goals. To seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent written and verbal communication skills with skillful attention to detail.

Transit Homeless Outreach Specialist at Bowery Resident Committee (2024-03 – Present)

• Conduct visits to various subways stations to recruit clients by engaging them by offering services.
• Assist management in deciding how to organize the directions of each stations for the teams to depart to.
• Transport clients from borough to borough to various safe havens, shelters and stabilizations.
• Transport clients to housing, doctor appointments, and assist clients with move- outs such as a transfer or into their own place.
• Advocate for clients and making sure that they receive the proper resources through their case manager.
• Consistently document client engagements and observations in Awards, Streetsmarts, DARs and Contact sheet.
• Used strong interpersonal communication skills to convey information to others.
• Conduct wellness checks on clients that have been placed in housing.
• Conduct room checks overnight to ensure clients are in their room.

Overnight Supervisor at Target (2022-07 – 2023-09)

• Responsible for the design, training, distribution, and understanding of a multitude of program metrics.
• Overseeing 25+ team members during and after an upload process
• Advising team on how to work effectively and efficiently
• Making sure time was stocking shelves correctly
• Training team members to read signs and labels on boxes and shelves to ensure right placement of items
• Engaging new team members with the process and how things are done with getting a task done.
• Educating team members on the right performance etiquette
• Frequent huddles to keep the team informed and engaged

Public Health Advisor at Department of Health and Mental Hygiene (2022-08 – 2023-02)

• Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
• Promoted available resources and connected individuals with services.
• Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices before the deadline.
• Developed and implemented health education programs to help individuals and communities improve health and well-being.
• Developed and maintained collaborative relationships with schools, recreation centers, churches, and other community organizations.
• Input illnesses and health issues in ASHR daily.

Masters in Public Health – Grand Canyon University (2022-06)

Bachelors in Biology – Medgar Evers College of The City University of New York (2020-05)